The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace. Spa therapist - What's in it for you? £22,863.36 per annum (£13.74 per hour) 32 hours per week Annual service charge (non-contractual) Commision on sales Meals included on duty Employee recognition awards Cashback healthcare cover after probation Continued career development with recognised training providers Generous friends and family rate at Iconic Luxury Hotels 25% discount on all food and beverage Discount on spa treatment and products Refer a friend incentive Team social events, seasonal gifts and much more… Aim of the Spa Therapist role As a Spa Therapist, you will provide exceptional treatments to all guests and members, ensuring smooth operations, meticulous record-keeping, and the well-being of clients, all in line with The Lygon Arms’ high standards Responsibilities of a Spa Therapist Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception. Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care. Demonstrate thorough product knowledge, making the client’s experience educative, therapeutic, and relaxing. Confidently upsell products during treatments, sharing your enthusiasm and expertise with clients. Show flexibility by assisting colleagues in other areas of the Spa, such as Reception and Changing Rooms, embodying teamwork and adaptability. Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals. Spa Therapist - About you Level 3 Beauty Therapy qualification is essential Proven experience in delivering high standards of face-to-face customer service and treatments with a minimum of 2 years experience in a similar environment. You possess a keen eye for detail, strong organizational skills, and a well-presented appearance. Join us at The Lygon Arms and be part of a team dedicated to providing an exceptional spa experience!