Payroll AssistantLeek Wootton Permanent Full time/Part time - We will consider candidates who will work at least 22 hours per week.Candidates on the redeployment register will be given prior consideration.To provide an efficient and effective HR, payroll and pension transactional service to ensure that individuals are paid correctly and on time, including giving appropriate advice and guidance to officers and staff in respect of police regulations, police staff terms and conditions and routine pay and pension queries. To directly input variations to individual records within the payroll and HR systemsfollowing receipt of internally authorised notifications of the change (for example new starters, leavers, promotions, changes to working hours).To process, answer queries and verify information with regards to self service claims, linking with Finance colleagues to support the checking and auditing of claims made. To process and verify information from third party sources before actioning the required changes to the payroll system (e.g. voluntary benefits, union membership, pension membership). To carry out routine and non-routine manual pay and pension queries, working with the wider HR Support and Payroll Team and HR Transactional Services Manager. Escalating more complex issues to the Senior HR Assistants or HR and Payroll Lead as appropriate.To ensure all work is completed according to the deadlines set within the payroll calendar, including weekly, monthly and annual routines, using HR and Payroll systems (Full training will be given).To provide a customer focused and timely response to day-to-day pension and payroll queries, including where new or amended terms and conditions have been applied, maintaining confidentiality of individual pay details and working within force information security policies.To provide management information from routine reports as required by HR and other departments. To work with the wider HR and Payroll Team to ensure increments are processed correctly on the payroll system. To support the HR Business Partners and HR Officers in the administration of HR and Payroll processes as required. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, including cover for colleagues, as required. Person Specification: Knowledge:5 GCSEs, Grades A-C or equivalent including Maths and EnglishDesirable: An understanding of basic employment legislation and pay related mattersExperience:Receiving and responding to customer queries (verbally and in writing)Working to tight deadlines with a high degree of accuracyExperience of working as part of a team in a service delivery environmentDesirable: Working with contemporary HR +/or Payroll systemsKey Skills:Competent in the use of IT including a working knowledge of Microsoft Office products (Word, Excel and Outlook)Excellent communication skills, both written and verbalProven ability to manage high process driven workloads in accordance with strict deadlinesAbility to enter data information accurately using appropriate IT systemsAbility to retrieve data information and interpret clearly and conciselyWorking collaboratively in a team