Job summary
Clinical Pharmacy in General Practice is revolutionising how pharmaceutical care is delivered and were looking for a Prescription Technician to be part of that transformation. If you're passionate about person-centred care and want to make a real difference in patients' lives, this is your opportunity to join a forward-thinking team.
Were offering an exciting opportunity to join our hardworking and welcoming GP Practice as an Administrator, providing vital support to our dedicated Pharmacy Team. This is a 12-month maternity cover role, with the possibility of future opportunities for the right candidate. This role is part time, approximately 20 hours per week, spread across Monday to Friday. We're happy to offer flexibility to accommodate other commitments or responsibilities.
You'll be at the heart of our clinical operations, helping ensure the smooth running of pharmacy-related administrative tasks. From handling prescription queries to supporting medication reviews, your work will directly contribute to patient safety and the efficiency of our practice.
This role comes with full training, so no formal qualifications are required. However, previous experience in a pharmacy or GP practice would be preferential but what matters most is your enthusiasm, reliability, and willingness to learn.
This position offers valuable insight into both pharmacy and GP practice settings and is ideal for anyone considering a future career in healthcare administration or pharmacy support.
Main duties of the job
As a vital member of our Pharmacy Support function, youll be trained to contribute to safe, efficient, and cost-effective prescribing across the practice. Your core duties will include:
* Prescription Management: Process routine and monthly prescriptions, ensuring accuracy, adherence, and timely turnaround.
* Clinical Support: Monitor high-risk medications, identify required blood tests and reviews, and escalate to clinicians as needed.
* Patient & Staff Liaison:Where appropriate you will respond to medicines-related queries from patients, carers, and clinical colleaguescovering interactions, availability, urgent requests, and more.
* Medication Reconciliation: Review hospital discharge summaries and reconcile prescriptions, flagging discrepancies for correction.
* Governance & Safety: Promote safe medication use, report incidents, and support safeguarding efforts.
* System Expertise: Use prescribing and dispensing systems to troubleshoot issuesand support staff development.
* Pharmacist Collaboration: Work closely with pharmacists to review medications and recommend prescribing changes that enhance patient outcomes.
About us
We are a friendly and forward-thinking GP surgery dedicated to providing high quality, patient-centred care to our local community in Ealing, W13. We serve a diverse patient population and pride ourselves on offering a welcoming and supportive environment for both patients and staff.
We have a strong training and development ethos. In addition to being a teaching practice for GP registrars, we train pre registered pharmacists and have had an apprenticeship programme for Pharmacy Technicians.As a training and learning-focused practice, we support ongoing professional development and value teamwork, communication, and mutual respect across all roles.
Our multidisciplinary team includes GPs, Nurses, Pharmacists, Healthcare assistants, and administrative staff who work closely together to ensure efficient and compassionate service delivery. We are committed to continuous improvement, staff development, and embracing innovation in primary care.
We offer 33 days pro rata annual leave including Bank Holidays and access to join the NHS Pension Scheme.
We have excellent transport links including a Crossrail station and multiple underground stations and bus routes
Details Date posted
22 August 2025
Pay scheme
Other
Salary
£12.21 to £13 an hour Salary will depend on relevant experience
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
A5932-25-0000
Job locations
Argyle Surgery
128 Argyle Road
London
W13 8ER
Job description Job responsibilities
Responsibilities in General Practice:
Respond to prescription requests from community patients, care home staff, pharmacy staff and GPs, processing them within 48 hours for routine prescriptions.
Process monthly prescriptions, checking for changes and adherence/over-ordering issues.
Use practice and CCG templates to record near patient monitoring for high risk drugs.
Identify blood tests, recalls and reviews using established protocols and forward these to the appropriate clinician.
Support and respond to medicines related queries from medical and nursing colleagues and from patients and relatives both face to face, via phone or via email. Queries can include issues with interactions or ADRs, availability of stock, swallowing difficulties, cost-effectiveness, urgent requests or extra supplies.
Review hospital discharge notifications and reconcile medication against current repeats, flagging up and help with correcting discrepancies.
Promote safe use of medication, reporting of medicines related incidents and pro-actively preventing safeguarding incidents.
Use knowledge of GP computer prescribing systems and community pharmacy dispensing systems to advise on solving problems related to prescribing/dispensing and other areas to develop the skills of practice and pharmacy staff.
Support the review of care home procedures, making recommendations for potential improvements.
Observe the principles of clinical governance when following policies, protocols, guidelines, SOPs and procedures.
Support practice prescribing budgets by on-going monitoring, audit and analysis of drug use and support practices in reviewing, developing and enhancing cost-effective prescribing. This includes staying aware of latest QIPP and other cost targets.
Help review medication with the pharmacists and make recommendations for prescribing changes to improve outcome and ensure prescribing of the most cost effective product.
A full job description is attached.
Job description Job responsibilities
Responsibilities in General Practice:
Respond to prescription requests from community patients, care home staff, pharmacy staff and GPs, processing them within 48 hours for routine prescriptions.
Process monthly prescriptions, checking for changes and adherence/over-ordering issues.
Use practice and CCG templates to record near patient monitoring for high risk drugs.
Identify blood tests, recalls and reviews using established protocols and forward these to the appropriate clinician.
Support and respond to medicines related queries from medical and nursing colleagues and from patients and relatives both face to face, via phone or via email. Queries can include issues with interactions or ADRs, availability of stock, swallowing difficulties, cost-effectiveness, urgent requests or extra supplies.
Review hospital discharge notifications and reconcile medication against current repeats, flagging up and help with correcting discrepancies.
Promote safe use of medication, reporting of medicines related incidents and pro-actively preventing safeguarding incidents.
Use knowledge of GP computer prescribing systems and community pharmacy dispensing systems to advise on solving problems related to prescribing/dispensing and other areas to develop the skills of practice and pharmacy staff.
Support the review of care home procedures, making recommendations for potential improvements.
Observe the principles of clinical governance when following policies, protocols, guidelines, SOPs and procedures.
Support practice prescribing budgets by on-going monitoring, audit and analysis of drug use and support practices in reviewing, developing and enhancing cost-effective prescribing. This includes staying aware of latest QIPP and other cost targets.
Help review medication with the pharmacists and make recommendations for prescribing changes to improve outcome and ensure prescribing of the most cost effective product.
A full job description is attached.
Person Specification Qualifications Essential
* GCSE grade A to C or NVQ level 2 or equivalent level of experience
Desirable
* NVQ 2 in Pharmacy Services (or equivalent community pharmacy qualification)
* BTEC L4 Diploma in Pharmacy Clinical Services, completion of CPPE MOCH Pathway or similar experience
Personal Qualities Essential
* Attention to detail
* Good communication skills, written and oral
* Ability to follow procedures and work to deadlines
* Problem solving skills
* Ability to plan and organise
* Ability to work accurately under pressure
* Ability to apply theory to practice
* Ability to use own judgement, initiative resourcefulness and common sense
Desirable
* Ability to work without direct supervision and determine own workload priorities
Knowledge and Skills Essential
* IT literate with sound knowledge of Windows and Office
* A demonstrable commitment to professional development
* Able to plan and organise workload effectively
* Good communication skills
Desirable
* Understanding of the NHS and role of pharmacy in delivery of patient care
* Experience of Systmone Clinical System
Experience Essential
* Working in a community setting
* Working as part of a team
Desirable
* Experience of working within Primary Care or a Pharmacy
Person Specification Qualifications Essential
* GCSE grade A to C or NVQ level 2 or equivalent level of experience
Desirable
* NVQ 2 in Pharmacy Services (or equivalent community pharmacy qualification)
* BTEC L4 Diploma in Pharmacy Clinical Services, completion of CPPE MOCH Pathway or similar experience
Personal Qualities Essential
* Attention to detail
* Good communication skills, written and oral
* Ability to follow procedures and work to deadlines
* Problem solving skills
* Ability to plan and organise
* Ability to work accurately under pressure
* Ability to apply theory to practice
* Ability to use own judgement, initiative resourcefulness and common sense
Desirable
* Ability to work without direct supervision and determine own workload priorities
Knowledge and Skills Essential
* IT literate with sound knowledge of Windows and Office
* A demonstrable commitment to professional development
* Able to plan and organise workload effectively
* Good communication skills
Desirable
* Understanding of the NHS and role of pharmacy in delivery of patient care
* Experience of Systmone Clinical System
Experience Essential
* Working in a community setting
* Working as part of a team
Desirable
* Experience of working within Primary Care or a Pharmacy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name
Argyle Surgery
Address
Argyle Surgery
128 Argyle Road
London
W13 8ER
Employer's website
https://www.argylesurgery.nhs.uk/ (Opens in a new tab)
Employer details Employer name
Argyle Surgery
Address
Argyle Surgery
128 Argyle Road
London
W13 8ER
Employer's website
https://www.argylesurgery.nhs.uk/ (Opens in a new tab)
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