Description
As a Streetworks Administrator, you will be responsible for the analysis of Streetworks charges and liaising with our client in accordance with Streetworks legislation and internal SLA’s. The TMA department are an integral section within the larger department and are a huge support function that works to protect the business from accepting liability for charges that we are not responsible for.
Key Responsibilities
We are looking for someone to:
* Carry out thorough investigations into charges received by the client and reject fines in line with legislation.
* Provide feedback to the client within agreed SLA’s.
* Submit updates to permits within legislative timescales to avoid fines.
* Communicate effectively to successfully articulate reasons for any rejected charges.
* Approach workload with a flexible mindset and work well with the team to allow for fluctuations in specific tasks.
* Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
* Liaise with internal and external stakeholders.
Experience and Qualifications
* Ability to prioritise workload, multi-task and work under tight time pressures
* Excellent communication skills
* High attention to detail
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About Network Plus
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.
We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.
We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.