Do you love the thrill of a fast-paced working environment, but like to have your evenings free for family and fun? Read on…. Billy-Bob’s is hiring, and this is not your average job! Our authentic American diner is looking for a permanent Supervisor to support with the smooth day to day running of our busy store. You’ll be the go-to leader for our outdoor area, keeping everything running smooth and steady all day long. From supervising the wristbands and play areas, to keeping an eye on our party cabins (supporting the hosts and jumping in when they need a hand). Not forgetting looking after our outdoor seating where folks stop by for a shake, soda or a bite to eat - you’ll make sure the whole place is welcoming, safe and full of good vibes! You’ll support the team, roll up your sleeves where needed and make sure every guest leaves smiling after having a real all-American experience and a darn good time! What’s in it for you? Competitive pay – we are not stingy with the bucks 50% team discount – treat yourself on and off shift, to top notch food Good work life balance – sure thing, no split shifts, or evenings Need flexibility? No problem we will work with you on this Top notch food– free meals when you’re working Friendly, family working environment – we’re a welcoming bunch Reward and recognition – we pull out all the stops to celebrate when the team or individuals do well Time to relax over the festive period – Christmas Day and Boxing off I f you want a fresh challenge, are passionate about creating great customer experiences that make our guests hunger for another visit and you are excited to work for a young and rapidly growing independent business that has lots of opportunities for talented individuals, then we want to hear from you! After an initial induction period, you will report to the General Manager. Key responsibilities · Leading the team to ensure exceptional standards of customer service · Coaching and supervising the junior team ensuring everything is delivered in line with Billy Bob’s exacting standards · Resolving customer issues and complaints quickly and efficiently What You’ll have · Experience of working in a fast-paced environment, delivering exceptional customer service · A passion for hospitality and exceptional attention to detail · Excellent people skills – ability to inspire and motivate others · An impressive ability to multitask