Azure Cloud Infrastructure Engineer (D365 & CCaaS)
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Location: Luton, UK (Hybrid - 2-3 days per week onsite)
Day Rate: £425 (Inside IR35)
Contract Duration: 6 months
Start Date: Immediate
Overview
An exciting opportunity has arisen for an experienced Azure Cloud Infrastructure Engineer with proven expertise in Microsoft Dynamics 365 (D365) and Contact Centre as a Service (CCaaS). This role will play a key part in designing, engineering and integrating cloud-based platforms within a hybrid environment, supporting a high-profile digital transformation programme.
Key Responsibilities
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Liaise with vendors to design, manage and engineer the implementation of CCaaS and D365 platforms.
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Support the mobilisation of the project in collaboration with core teams and third-party suppliers.
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Define and document business and technical requirements for migration, overseeing integration with CCaaS and D365 components.
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Act as the primary liaison between stakeholders, programme leadership and cross-functional teams to ensure effective execution.
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Design and build required environments within the Azure tenant, aligned with accounts/tenant strategy.
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Engineer compute and network resources for the platform.
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Support integration across development, testing and production environments.
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Set up DevOps pipelines with platform teams, using existing templates and best practices.
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Assess applications hosted in AWS Cloud to define best practices for integration with Azure CCaaS.
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Contribute to the design and integration of observability tooling into central dashboards and monitoring systems.
Skills, Knowledge & Experience
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Strong experience with Microsoft Azure PaaS solutions.
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Expertise in CCaaS and MS Dynamics 365.
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Proven capability in Azure infrastructure engineering, including authentication methods (SAML/OIDC), compute and network design.
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Experience integrating Azure and AWS tenants.
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Demonstrated leadership skills on previous engagements.
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(Desirable) Knowledge of architecture and technologies in the aviation domain.
Person Specification
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Excellent communication skills, both written and verbal.
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Strong analytical and problem-solving ability.
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Able to work under limited supervision and take responsibility quickly.
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Broad technical awareness across information technology.
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Effective interpersonal skills with a collaborative and supportive style.
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Comfortable working in dynamic, fast-paced environments with shifting priorities.
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Flexible, technically creative and open-minded.
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