Our Role
Reporting to the Head of Technology, the Solution Architect is a senior, hands-on role responsible for leading the design and delivery of technology solutions across the application, integration, and data landscape.
You will work closely with senior stakeholders across IT, digital, data, infrastructure, and delivery teams to ensure solutions align with business strategy while remaining pragmatic and delivery-focused. This role balances strategic architectural direction with direct ownership of solution design for priority initiatives.
You will act as a design authority across the portfolio while staying close to delivery teams to ensure solutions are implementable, scalable, and commercially sound.
What you’ll be doing
Solution Architecture & Delivery
1. Personally design and own solution architectures for priority initiatives, covering applications, integrations, and high-level data designs
2. Translate business requirements into clear, pragmatic architecture artefacts through direct engagement with business and delivery teams
3. Provide architectural leadership across the full delivery lifecycle, from feasibility and design through delivery and transition to support
4. Remain actively engaged with delivery teams to adapt designs as delivery realities evolve
Retail Systems & Integration
5. Design solutions across core retail systems and processes, including ERP, eCommerce, and surrounding operational systems
6. Architect integrations using API-led, event-driven, and asynchronous patterns across a distributed application landscape
7. Design solutions supporting core retail capabilities such as order management, fulfilment, stock, pricing, promotions, and customer data
Governance Ownership
8. Lead and contribute to architecture governance forums, including design authority and architecture review boards, for key initiatives.
9. Own and operate architecture governance forums, including design authority and architecture review boards
10. Review and assure solution designs produced by internal teams and delivery partners
11. Clearly articulate the long-term implications of design decisions to support informed trade-offs
Strategy & Collaboration
12. Work closely with the Head of Technology to shape and evolve application, integration, and data architecture strategy.
13. Produce architecture feasibility and impact assessments at initiative inception
14. Support vendor and product selection, ensuring solutions are scalable, cost-effective, and fit for purpose
15. Provide guidance and mentoring to solution and technical architects across the portfolio
Collaboration & Leadership
16. Provide guidance and mentoring to other solution and technical architects across the portfolio
17. Work effectively with third-party vendors, software providers, and systems integrators
18. Engage confidently with senior stakeholders, translating complex technical concepts into clear business outcomes
What skills & experience you’ll need
Essential - if this is not clear on your CV application, it will not be progressed to the next stage
19. Significant and extensive hands-on experience as a Solution Architect, with broader experience across engineering or integration roles
20. Proven experience designing solutions across ERP, eCommerce, and integration landscapes (technology-agnostic experience acceptable)
21. Proven experience producing clear, structured architecture documentation (e.g. solution design documents, system and integration diagrams)
22. Strong hands-on solution design capability, including application architecture, integration flows, and high-level data models
23. Solid understanding of cloud-based architectures and modern integration patterns (API management, event-driven, orchestration)
24. Experience designing solutions across core retail processes (order lifecycle, stock, fulfilment, pricing, customer data)
25. Experience working across multiple delivery methodologies
26. Strong stakeholder engagement skills with the ability to communicate complex concepts clearly
27. Experience working with third-party vendors and delivery partners
28. Strong commercial awareness and ability to operate effectively in a fast-paced environment
Desirable
29. Experience working in retail and/or commerce environments
30. Experience with ERP and commerce platforms (e.g. Dynamics, SAP Hybris, or equivalents)
31. Experience with modern integration platforms (e.g. API Management, iPaaS, workflow/orchestration tools)
32. Experience with modern data platforms, including data ingestion and analytics ecosystems (e.g. Databricks, ADF, or equivalents)
33. Familiarity with architecture and modelling tools (e.g. ArchiMate, UML)
What we’ll offer you
At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.
34. Discount -Up to 50% discount (dependent on contract type)
35. Holiday – 25 days, increasing to 28 days with length of service
36. Holiday Buy – opportunity to buy up to an additional 5 days holiday
37. 20% Bonus Potential - In addition to our competitive salaries, all our permanent employees are entitled to join a discretionary bonus scheme. (dependent on contract type
38. White City House (Soho House Group)Tenants Membership at a discounted rate, offering access to facilities in the House
39. Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
40. Continued Development – we offer structured support from our own in-house Learning and Development Hub
41. Pension Scheme
42. Life Assurance
43. Private Medical
Additional Benefits
44. Fruit basket daily
45. Tea and coffee provided
46. Hybrid working pattern with WFH - option on Mondays and Fridays
47. Social - Christmas party/social events throughout the year
48. Seasonal Sample Sales
49. Volunteer Day - with a charity of your choice
Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do