Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.
What to Expect
Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out:
* Routine servicing
* Diagnostics using advanced mobile equipment
* In‑depth repairs you’d normally complete in a workshop
* Member advice and recommendations based on your inspection
* Vehicle safety checks aligned to RAC standards
Why SMR is Different
* Planned appointments instead of emergency responses
* Consistent workflow instead of unpredictable demands
* In‑depth repairs, not roadside temporary fixes
* Time to do the job properly, with support and parts ordering built in
* Clear schedules using RAC’s mobile service platform
Responsibilities
A role where you use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. Tasks include:
* Perform routine servicing and diagnostics
* Carry out in‑depth repairs on light vehicles
* Provide member advice and recommendations
* Conduct vehicle safety checks
* Report and document work accurately
Qualifications
* Minimum 2 years’ experience as a vehicle technician working on light vehicles
* Excellent people skills – friendly, reassuring and clear communication with members
* Strong technical ability and problem‑solving skills
* Independence and adaptability; able to make decisions on the spot
Benefits and Salary
* A competitive base salary of £40,178, with on‑target earnings up to £52,000
* Guaranteed overtime option to increase base salary to £44,385, plus additional overtime and bonus opportunities
* 40 hours per week, with core hours 8:30 am to 5:00 pm and 1 in 4 Saturdays
* Full UK driving licence with fewer than 6 points
* Tools, fuel card, uniform, full tool set and advanced diagnostics supplied
* Paid family leave, flexible schedules, and practical resources to support work‑life balance
* Attendance and pay structure with bonus potential up to £52,000 OTE
Location: Birmingham, Staffordshire. Annual OTE: £52,000. Full Time. Posted: Saturday, 23 May 2026.
Equal Opportunity
As an equal opportunities employer, we welcome people from all backgrounds and walks of life.
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