Overview
Are you kind, caring and compassionate?
Could you reassure our patients and keep them comfortable on their journey to or from hospital?
Are you an experienced driver who remains calm, even on London's busy roads that might make you late to collect your next patient?
If the answer is 'Yes' then this could be the job for you.
Position
We are recruiting for Ambulance Care Assistants who will be highly trained to provide safe, caring and secure transport for our patients on their way to and from appointments.
Key Responsibilities
* Drive a range of patient transport vehicle's ranging from cars to long wheel based ambulances and use both manual and automatic transmission.
* Due to the operational requirements you will be required to be flexible and work either on your own or as part of a two person crew.
* Supporting our vulnerable patients is key to this role and there is frequent lifting and moving using all types of equipment, such as stretchers, carry chairs, wheelchairs etc.
* The role of the Ambulance Care Assistant involves conveying a wide range of patients to and from outpatient clinics, renal dialysis, admissions, discharges following inpatient treatments or non-urgent inter-hospital transfers, in a safe and timely manner. Where required this involves the use of Trust patient carrying or manual handling aids.
* Communicate with patients, relatives, and the public in a calm, and professional caring manner, treating them with dignity and respect at all times, even in difficult or potentially hostile circumstances.
* Provide a quality service to our patients, their relatives and carers and ensuring their safety and wellbeing whilst in our care.
* To comply with the Trust and Essentia policies and procedures, follow organisational guidelines and other occupational requirements, to ensure safe, effective practice and the maintenance of professional standards.
About Essentia and the Patient Transport Service (PTS)
Essentia has a fundamental role in supporting the activities of the Trust. Essentia’s focus is on providing a high quality hospital environment and a high quality hospital experience for our patients: through setting imaginative standards in the physical and built environment, through a programme of improvements to the range of support services, and by fostering a strong overarching patient-focused approach.
The Patient Transport Service (PTS) is part of Essentia. Our patient transport service is available for all patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Patient transport vehicles operate with appropriate staff and equipment. As patients have diverse needs, we provide a range of vehicles such as cars, wheel chair accessible cars, ambulances, high-dependency units and use specialist equipment such as wheelchairs, stretchers, carry chairs and stair climbers.
Attachments
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Closing Date
This advert closes on Wednesday 21 Jan 2026.
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