As the Online Store Site Merchandiser, you will plan and drive online performance and customer satisfaction by managing our Store site experience and sales conversions. You will work in partnership with Site Merchandising Operations, Production Operations, and various other business/marketing teams.
Role Overview: The role involves managing the Store site experience and sales conversions in partnership with various teams.
Responsibilities:
* Develop and maintain the Site Merchandising content plan, aligning with key local and regional stakeholders to ensure key products, promotions, and customer messages are present.
* Own the end-to-end customer journey, ensuring products, services, sales motions, and customer messages are clear and accurate.
* Collaborate with the Site Merchandising Operations team to create thorough and accurate briefs via merchandising tools, ensuring the Production Operations team updates the storefront appropriately.
* Utilize analytics tools, customer feedback, and market trends to turn data into insights and share with the worldwide Company Stores team.
* Partner to develop and implement ‘test and learn’ frameworks to optimize site performance and experience.
* Stay updated with online and ecommerce marketing trends both regionally and globally, and develop programs and testing solutions to optimize site performance.
* Collaborate with key stakeholders to influence and coordinate merchandising activities required for campaigns and key sales beats (primary responsibility for this sits within the Site Merchandising Operations team).
Qualifications:
* Ecommerce experience in site merchandising, digital marketing, or a similar discipline.
* Deep understanding of e-tailers and ecommerce in the UK, both current and emerging, with the ability to translate marketing needs into program execution to drive store performance.
* Strong familiarity with customer data and consumer insights; high degree of comfort with sales data analysis.
* A character that exemplifies values including integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect.
* Passionate about the customer with a strong interest in understanding and driving user behavior.
* Analytical and process-oriented, comfortable learning data analysis tools.
* Comfortable in a fast-paced, dynamic environment.
* Positive, energetic attitude.
* Willingness to be flexible and pivot across multiple tasks as necessary.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Technology, Information and Media
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