When you join Amazon as an Area/Shift Manager, you’ll gain
experience leading a large and diverse team to make sure your area
of the business keeps pace with demand. In this hands-on role,
you’ll learn about the complexity of operations at a global
business and what it takes to make everything run seamlessly. While
you implement your team’s approach to drive productivity, you’ll
also work closely with your colleagues to address challenges, which
means no two days will be the same.Customer
Fulfilment, or CF, is where it all started for Amazon. CF has
scaled up from a humble team of booksellers to a sophisticated
global team which handles more than 1.5 million orders every day.
The team is the foundation of our business and its efforts have
helped us diversify across new regions and services. With the help
of emerging technology, we’re always looking for ways to offer a
bigger, better product range – delivered quickly and
affordably.The CF team are the first people
in the chain that helps customers get products at the speed we’re
known for. We’re based in Fulfilment Centres, which are at the
heart of Amazon’s fast-paced Operations network. Our centres are
sometimes referred to as the ‘First Mile’ because it’s where most
Amazon packages start their journey. We help to manage dynamic
inventory and facilitate speedy deliveries round the
clock.Lots of different people work in our
Fulfilment Centres, so there are plenty of opportunities for every
skillset. Some of us work with physical products, while others
analyse data to help everyone across the business make smart
decisions. Key job
responsibilitiesPromote a culture of safety and
wellbeingAnalyse and implement corrective actions to
make sure quality and productivity are at consistently high levels,
and business objectives are met across all shiftsSupport
and lead a team and handle administrative work alongside building
and supporting a strong team cultureAnalyse performance
and suggest process improvements to optimise work and improve
customer serviceCollaborate with other managers to
standardise shift processes A day in the
lifeYou’ll work shifts and be based at one of our
operational sites. Your main focus will be to maintain safety
standards within your team and across your site. You’ll also
monitor and maintain process efficiency. Your days will always
include prioritizing routine team management and daily operational
tasks, alongside other tasks like individual escalations, process
improvement work and wide-scale operational contingency planning.
BASIC QUALIFICATIONS- - Bachelor's
degree or equivalent qualification in business, operations,
logistics, supply chain or a related field- - Experience
working effectively across cross-functional teams and partnering
well with people at all levels within an organization- -
Experience managing, motivating, and influencing team
behaviors- - Experience demonstrating problem solving
and root cause analysis- - Experience completing complex
tasks quickly with little to no guidance and react with appropriate
urgency to situations that require a quick turnaround- -
Work a flexible schedule/shift/work area, including weekends,
nights, and/or holidaysPREFERRED
QUALIFICATIONS- - Experience within a distribution
center, logistics, or manufacturing
environmentAmazon is an equal opportunities
employer. We believe passionately that employing a diverse
workforce is central to our success. We make recruiting decisions
based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and
the security of your data is a longstanding top priority for
Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page)
to know more about how we collect, use and transfer the personal
data of our candidates.Amazon is an equal
opportunity employer and does not discriminate on the basis of
protected veteran status, disability, or other legally protected
status.Our inclusive culture empowers
Amazonians to deliver the best results for our customers. If you
have a disability and need a workplace accommodation or adjustment
during the application and hiring process, including support for
the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you’re applying in
isn’t listed, please contact your Recruiting Partner.