Inhabit Hotels
Inhabit Hotels spans two urban wellness hotels in west
London. We were born from the desire to offer guests a truly restorative
experience, fostering mindfulness, healthy habits and better sleep. We want our
guests to leave feeling nourished, rested and inspired.
With Paddington and Bayswater on our doorsteps, we’ll also
give you the tools to explore what our corner of the city has to offer. Inhabit
is much more than a hotel; it’s a community that will welcome you back, time
and time again. We strongly believe that the hospitality and tourism sector can
affect positive change in people’s lives, particularly by creating job
opportunities.
Why Join Montcalm Collection
* Competitive salary that reflects your talent, contribution,
and potential.
* Generous holiday allowance, starting at 28 days (including
bank holidays) and increasing with service—supporting your life beyond work.
* Paid birthday leave, so you can celebrate your special day
your way.
* We celebrate life’s milestones with you, offering generous
gifts and financial support for special occasions such as weddings and the
arrival of a new baby.
* Comprehensive wellbeing support, including free access to
our Employee Assistance Programme provided by Hospitality Action, offering
confidential support, wellbeing resources, and free legal advice.
* Tailored wellbeing experiences, from yoga sessions and life
coaching to wellbeing workshops designed to support both mind and body.
* Cashback healthcare plan, covering dental, optical,
physiotherapy, and alternative treatments—helping you stay at your best.
* Cycle to Work scheme, supporting a healthier and more
sustainable lifestyle.
* Preferential gym membership rates, helping you maintain your
health and vitality.
* Continuous learning and development opportunities, from
hands-on training to leadership masterclasses—empowering your career growth.
* Paid volunteering day, giving you the opportunity to support
a charity close to your heart.
* Employee referral programme, rewarding you for bringing
great talent into our teams.
* Complimentary meals on duty in our team restaurant.
* Exclusive room rate discounts across the Montcalm
Collection.
* International hotel discounts through Marriott Bonvoy,
giving you access to exceptional global experiences.
* City-wide discounts and perks, with savings across retail,
entertainment, essential services, fashion, and more.
* Recognition programmes, including vouchers and curated
rewards that celebrate excellence and individuality.
* Elegant annual celebrations and social events, bringing our
teams together to connect and celebrate in style.
Overview
The Housekeeping Porter plays a vital support role within
the housekeeping department, ensuring the smooth operation of cleaning and
maintenance activities across guest rooms, public areas, and staff spaces. This
position is responsible for assisting the housekeeping team by transporting
linen and supplies, maintaining equipment, and contributing to the overall
cleanliness and presentation of the hotel. The Housekeeping Porter also
interacts with guests and other departments to deliver exceptional service and
uphold the hotel’s standards of hygiene, safety, and guest satisfaction.
The role requires a proactive, detail-oriented individual
with strong organizational skills and a commitment to excellence. By working
collaboratively with the housekeeping team and responding promptly to requests,
the Housekeeping Porter helps create a welcoming and comfortable environment
for all guests.
The Housekeeping Porter provides essential support to the
housekeeping team by ensuring the smooth flow of supplies, maintaining
cleanliness in public and staff areas, and assisting with room setups and
turnovers. This role is key to delivering a high standard of hygiene and
comfort throughout the hotel, contributing directly to a positive guest
experience through efficient service and attention to detail.
Responsibilities
* Greet hotel guests with a warm welcome and smile.
* Assist the housekeeping team by delivering and collecting
linen, supplies, and amenities throughout the property.
* Maintain and organize cleaning carts and equipment.
* Support the housekeeping team in room setups, ensuring rooms
are prepared for special requests or events.
* Ensure all public areas and staff spaces are clean, tidy,
and well-maintained.
* Vacuum carpets, sweep and mop floors, and maintain
cleanliness of marble, wood, and other specialized surfaces.
* Ensure all furniture, fixtures, and equipment are in
excellent condition and report any maintenance issues promptly.
* Provide courteous and professional service to guests,
responding to inquiries with helpful and positive communication.
* Assist housekeeping staff with room turnovers and general
cleaning tasks when necessary.
* Respond promptly to housekeeping supervisors’ or
management’s requests.
* Follow all health and safety regulations and guidelines,
including the proper handling and disposal of waste.
* Use cleaning chemicals safely and effectively, in accordance
with hotel protocols and training.
* Ensure that all cleaning equipment is maintained and used in
a safe and efficient manner.
* Assist with deep cleaning projects and other special tasks
as assigned by the housekeeping supervisor.
* Any lost property found in the public areas must be handed
in to the supervisor.
* Participate in regular training sessions to stay updated on
hotel standards and best practices in hygiene and safety.
* Work closely with the housekeeping team and other hotel
departments to coordinate efforts and provide seamless service.
* Carry out additional duties as assigned by the Housekeeping
Supervisor.
This job description sets out the main responsibilities
related to the role at Montcalm Collection. It is not intended to be
exhaustive, and duties may be varied from time to time as required by
management to meet the needs of the business.
Skills and Qualifications
* Exceptional attention to detail and a commitment to
maintaining high standards.
* Good communication and interpersonal skills.
* Excellent organizational and multitasking skills.
* Ability to work under pressure and meet tight deadlines.
* Flexibility to adapt to changing guest needs and
preferences.
* Dedication to providing an exceptional guest experience.
Working Conditions
* Flexibility to work shifts, including weekends, holidays,
and evenings, as required.
* Ability to work in a fast-paced, high-pressure environment.
* Physical demands such as being on the feet for long periods
of time and manual handling.
* Must be able to lift up to 25 pounds and perform physical
tasks related to housekeeping duties.
Eligibility
Candidates must be authorised to live and work in the UK.
Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren't just
buzzwords. We genuinely value the unique perspectives everyone brings,
regardless of gender, ethnicity, age, disability, or background. Our culture
thrives on mutual respect, and we provide a workplace free from discrimination
and prejudice.
Should this role resonate with your aspirations, please
apply. If not shortlisted, we encourage you to explore other opportunities with
us, either now or in the future.
Note: If you do not hear from us within 14 days,
kindly consider your application as not shortlisted for this role.
Please note that we do not accept unsolicited CVs from
agencies or headhunters. Any CVs submitted for these roles without prior
agreement per role in writing from our Head of Human Resources, will be
considered the property of the company and will not be subject to agency fees.