Your new company Hays are proudly partnering with a renowned organisation who provide high-quality housing management services across England. This is an excellent opportunity to join a supportive team and make a real difference in residents' lives. Your new role As a Housing and Extra Care Assistant, you will support the Extra Care Scheme Manager in delivering a safe, responsive, and supportive housing service for residents. This role is vital in maintaining high standards across the scheme while fostering a positive and inclusive living environment. You will contribute to day-to-day operations, health and safety, and resident wellbeing. It's a rewarding opportunity to make a real difference in people's lives. Key responsibilities include: - Providing advice on repairs, tenancy issues, and rent queries. - Supporting safeguarding procedures and reporting concerns. - Conducting routine health and safety inspections. - Maintaining high standards in communal and landscaped areas. - Engaging with residents and signposting local services. - Responding to complaints and liaising with contractors. What you'll need to succeed To succeed in the role of Housing and Extra Care Assistant, you will need a caring and proactive approach, along with the confidence to work closely with residents and colleagues in a supportive housing environment. Strong communication skills and a commitment to high standards of service are e...