Parts Advisor
Are you an experienced Parts Advisor seeking a rewarding opportunity within the automotive industry? Our client, a well-established dealership in Poole, Dorset, is currently looking for a dedicated Parts Advisor to join their team. This role offers a great chance to develop your career in a fast-paced, customer-focused environment where your expertise can make a real difference.
Benefits of a successful Parts Advisor:
Competitive basic salary of £30,800, with an OTE of approximately £34,000, rewarding your performance
42.5-hour working week, Monday to Friday, with Saturdays on a rota
Opportunities for professional development within a respected dealership
Supportive team environment focused on customer satisfaction
Professional working environment that values appearance and professionalismDuties of a Parts Advisor:
Develop and maintain strong relationships with customers to generate repeat and new business
Receive parts orders, interpret customer needs, and provide expert advice on additional requirements or alternative options
Match customer orders with stock items, identify unavailable parts, and organise for delivery or stock transfer
Ensure all orders are processed accurately, invoiced, and dispatched on time while keeping customers informed of progress
Maintain high standards of customer service and departmental image in line with company policies
Handle customer inquiries and resolve complaints efficiently, escalating unresolved issues when necessary
Adhere to all statutory requirements, health and safety policies, and trade standards during daily operations
Ensure courteous treatment of all internal and external contacts, delivering an excellent brand experienceRequirements:
Proven experience as a Parts Advisor, preferably within a motor trade after-sales environment
Full UK driving licence is essential
Well-presented with a professional appearance
Excellent organisational and communication skills
Ability to work effectively both independently and as part of a team
Knowledge of automotive parts systems and customer service best practices is desirable
If this fantastic opportunity sounds like the right move for your career, we encourage you to find out more today.
Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career