Here at TUI, you ll find we re an inclusive company with a culture of care and by joining the Retail Team as a Store Manager at our Cheltenham store, you ll lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. TUI offers much more than just a starting salary of £15.34 per hour Be rewarded for exceeding your targets with our commission and discretionary bonus schemes Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off Benefit from our Health and Wellbeing across key areas Financial, Health, Social, Community and Career Investment in your development and career progression Pension scheme and life assurance. Develop your team to be proactive and investigate and resolve every question or complaint. As technology advances so does TUI, you ll work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey Drive your team to exceed company sales and service goals, in Retail we call it Smashing your Targets Recruit and retain talent, maintaining high levels of engagement and low levels of attrition. Confident and fun motivator with a strong drive to achieve goals and sales targets Fair and inclusive management style who recognises people are our most valued asset Skilled mentor who communicates effectively, leads and develops your team and retains talent Able to work a varied shift pattern each week in-line with shop opening and closing times. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.