About The Role
Are you a passionate and experienced Veterinary Receptionist looking for an exciting opportunity in Oxford? Look no further! Here at our fantastic Iffley Vets in Oxfordshire, we are currently seeking a dedicated individual to join our team as a Veterinary Receptionist.
Our practice is renowned for delivering exceptional care and service to our clients' lovely pets. We pride ourselves on our commitment to providing the very best veterinary care while creating a warm and welcoming environment for our teams, patients, and their owners.
As a Veterinary Receptionist, you'll be the first point of contact for our clients, greeting them with a smile and giving their pets a fuss! You'll assist with scheduling appointments, answering inquiries, and providing general support.
Your day at Iffley Vets could include:
1. Welcoming clients and their pets upon arrival
2. Booking appointments and managing arrivals on the RX Works diary
3. Promoting our Healthcare Plan to ensure pets receive preventative treatment
4. Scheduling follow-up appointments after initial consultations
5. Assisting the Vet and Nurse team with queries
6. Scanning paperwork onto pets' digital records
7. Liaising with clients regarding appointments and medication collections
8. Ordering food and medication
9. Processing payments immediately after treatments
10. Handling finance applications for payment plans on larger procedures
11. Managing a busy reception desk efficiently and professionally, including emails and social media
This is a full-time position, working 40 hours per week with shifts between 7:30 am and 8:00 pm, including 1 in 4 weekends and some bank holidays.
About Us
DNA Vetcare is a proudly independent group of multi-award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. They bring extensive experience from high-quality practices to provide exceptional veterinary care across London and Kent. Claire Baker, a Director since 2019, oversees operations and recruitment.
Our network of excellent veterinary surgeons is selected for their clinical skills, experience, and compassionate care for pets. This foundation supports our reputation for providing the best care to pets and owners alike.
Alan and Dane are committed to delivering excellent service to clients, respectful, caring, and expert care for animals, and fostering a supportive, encouraging workplace for their teams.
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