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Store Manager Role
As Store Manager, you’ll ensure your store is an inspiring place to shop, delighting customers with a wide selection and friendly, knowledgeable service. You will lead, motivate, support, train, and develop your team, providing the tools they need to surpass sales and profit targets through exceptional customer service. Remember, we prioritize great service over hard selling, as sales naturally follow excellent customer experiences. An interest in creativity or interior design is beneficial, helping your team assist customers in visualizing and bringing their projects to life using in-store technology.
You will develop the business plan and focus on increasing sales margins. Managing all aspects of your store, you’ll continuously seek improvements as an individual, team, and store. We value ambition in Store Managers who aspire for their store and team to be the best. We love driven individuals.
Every day offers new challenges; you might get creative or assist traders. Tasks include lifting tiles and managing deliveries.
Who You Are
You have retail experience, with full P&L responsibility and a proven track record of delivering outstanding customer service and financial results. You understand that sales stem from excellent service, which is central to our approach at Topps Tiles.
You are commercially aware, with the business acumen to stay ahead of competitors and differentiate your store. You are a proactive, can-do leader who motivates performance through clear leadership, coaching, and management.
What We Offer
In a culture that recognizes hard work and rewards success, you’ll earn uncapped personal commission and a company bonus scheme, sharing in our success and significantly increasing your base salary.
Additional benefits include a generous staff discount, Share Save scheme, pension, life assurance, health insurance, holiday entitlement increasing with service, and a variety of other perks. We are committed to internal promotion, supporting your career development through personalized plans and extensive training. Flexibility to cover store hours, including weekends, is required, but there’s no evening work or holiday shifts on Christmas Eve or Boxing Day.
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