I'm looking for someone who is smart, organised, proactive and detail-oriented with excellent written communication skills to be my assistant.
Summary
This is not an entry-level assistant position. You MUST have at least 1 year of experience working remotely as a Virtual Assistant for a business owner.
Expect to get several requests/day from me, many of which include tasks that must be done that day.
You'll handle my business and personal details, including scheduling, customer service requests, making spreadsheets, ordering groceries, and making personal appointments.
This is a part-time role, starting between 15-25 hours per week. Depending on how we work together, this could increase to more hours per month.
Tasks and Responsibilities
* Maintain daily calendar, arrange calls, meetings, and conferences while making sure all details are handled in a clear and organised manner
* Book all travel arrangements, including lodging, transportation, and activities, both within the UK and internationally
* Assist with monitoring of my inbox and emails, including responding to clients, other contractors, and business contacts
* Research and be the point person for service providers for projects such as web design
* Handle personal details such as shopping, ordering gifts, scheduling personal appointments, and maintaining household items
Knowledge and Skills
* Ability to manage multiple incoming requests, while ensuring they are relayed or handled at the appropriate time, in the necessary order and in the correct manner
* High level of experience with Google Apps and MailChimp or similar application
* Knowledge of Slack, Asana and preferably High Level (Preferred but not essential)
* Extremely Computer Literate
* Ability to quickly learn new software applications
* Capability to set up new systems and processes in order to streamline business and personal functions
Education and Experience
* At least 2+ years experience as a virtual assistant for a business owner + 1 year working in a marketing agency
* Ability to handle several emails and requests per/ day
* Exceptional ability to communicate progress on multiple projects
* Highly organised and efficient
* Trustworthy with strong personal integrity
* Forward-thinker who can proactively handle circumstances and situations to head off any crisis situations
* Experience managing calendars
* Must be reachable during the hours of 9AM - 6PM and respond to messages within 2 hours
* Top notch communication via email and phone, internally and with customers
* Proven ability to prioritise tasks
* Perfectionist, super attention to detail
* Since this is partly a virtual position, must be a self-starter, self-motivated, and able to work independently with minimal oversight
* Must be comfortable developing and working in a virtual relationship, and having limited amount of face-time
Job Type: Part-time
Pay: £15.00-£20.00 per hour
Expected hours: 15 – 25 per week
Benefits:
* Work from home
Application question(s):
* How would your last boss describe your personality? What would they say is your strength and what is your weakness?
* How many hours do you currently have available to support a client?
* I just messaged you that I left my sunglasses at a Starbucks. How would you get them back to me?
* I just messaged you to take care of an urgent task ASAP, but you've never done it before. For example, leads have completely disappeared from one of my sales reps CRM. How would you handle this?
* To be a successful assistant to me, I need someone who can think quickly and resolve issues or tasks with minimal input from me. Give me 1 very specific example of an issue or task that you resolved with minimal assistance in the past.
* Please tell me about yourself - your professional background and your experience in support work. Please be specific.
* Here are 3 things that drain me:
1) Customer service - replying to customers about technical issues or problems with their orders.
2) Making notes of requests given to me, organising my day to ensure I get everything done.
3) Handling email enquiries and dealing with suppliers in one of my ecommerce companies.
How could you help take these off my plate?
Work Location: In person