About The Role
Join CCS & Help Shape the Future of Renewable Energy!
Job Purpose
To oversee and manage all operational deliveries across all national locations, to manage all site /supervisors across all work streams within social housing sector, Retrofit, Energy Efficiency, Renewable energy term contracts. Also to manage whole house retrofit contracts in line with PAS2030/2035. To manage delivery of all services and high levels of commercial control and customer/client satisfaction.
Key Responsibilities
1. Manage Senior Site Managers/Site Managers to ensure contract compliance across all work streams and business activities.
2. Train, develop, and guide senior site managers, site managers & junior project managers.
3. Build and maintain a first-class customer experience across all engagements.
4. Support department managers and direct reports.
5. Continuously improve and apply CCS business/quality processes in service delivery.
6. Manage end-to-end processes for works, ensuring efficiency and compliance.
7. Arrange, manage, and enforce meeting schedules and action plans.
8. Develop and deliver training on commercial awareness, forecasting, budgeting, and planning.
9. Improve client reporting, WIP, IT interfaces, and overall customer satisfaction.
10. Organise and host client meetings and briefings.
11. Oversee training plans, app...