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Service desk team manager

Newtownabbey
Capita Shared Services Limited
Team manager
Posted: 27 April
Offer description

Job Description

As a Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence.

What you'll be doing

* Lead, manage ...

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