Specialist Medicine care group requires an enthusiastic, dynamic, and highly motivated care pathway facilitator to assist with discharges and flow across the care group. You will be required to carry out paperwork according to the pathways that the discharge falls under, plan discharges early from admission, and possess excellent communication skills. Confidence to challenge in difficult situations and cross-cover at KGH if needed are essential. The post is Monday to Friday currently but may change in the future. You will work as part of the MDT team and collaborate with external professionals to ensure the safest discharge for our patients.
This role involves joining the team of existing care pathway facilitators to plan and manage timely and appropriate transfers of care (discharge) for patients from the hospital. The focus is on supporting the Trust's goal to increase discharges before 10 am, particularly for patients who no longer meet the criteria to reside in an acute hospital bed, aiming for same-day discharge. The post holder will work closely with ward teams to identify potential discharge issues early and communicate effectively with patients and families/carers upon admission. Collaboration with multidisciplinary teams and system partners is crucial to ensure smooth and safe discharges, with plans well communicated to all parties.
We are an organization committed to continuous improvement, driven by a determination to deliver high-quality care that satisfies our patients. We are no longer in special measures, have opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH), and our Chief Executive, Matthew Trainer, has been recognized as the top CEO by the Health Service Journal.
Our main sites are KGH in Goodmayes and Queens Hospital in Romford. We operate two busy emergency departments serving over 330,000 visitors annually. We are campaigning for £35m to transform the A&E at Queens and eliminate corridor care. Our patients benefit from initiatives like the Women’s Health Hub in Ilford, the Ageing Well Centre in Hornchurch, and Community Diagnostic Centres at Barking Community Hospital and St Georges Health and Wellbeing Hub in Hornchurch. These CDCs operate 12 hours a day, 7 days a week, providing an additional 88,000 scans annually.
Our diverse staff of 8,000 come from 146 different countries, representing various ethnic backgrounds. Many staff work flexibly, and over 400 are enrolled in Ofsted-accredited apprenticeship programs. We are proud to be a London Living Wage employer. We look forward to implementing an electronic patient record system that will benefit both staff and patients.
For more information, please see the attached detailed Job Description and Person Specification. Review the full specification before applying. Ensure your application clearly demonstrates how you meet the criteria. All new staff are subject to a probationary period. Applications should be made online. For assistance or adjustments, contact Sarah Wood at 01708 435000 ext. 4188. The advert closes on Sunday, 18 May 2025.
We are a proud member of the Disability Confident employer scheme. Applicants declaring a disability who meet the minimum criteria will be offered an interview, subject to certain recruitment considerations. For more details, visit Disability Confident.
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