D365 CRM Technical Consultant (6-Month Contract) - Peterborough Job Title: D365 CRM Technical Consultant (6-Month Contract) Location: Peterborough (Hybrid) Are you an experienced CRM Technical Consultant with a passion for crafting tailored solutions that transform how businesses engage with their customers? Do you enjoy working closely with stakeholders to translate business needs into scalable technical designs using the Microsoft Dynamics 365 ecosystem? Our GTS Delivery Team is looking for a talented D365 CRM Technical Consultant to support the delivery of a new CRM system for one of our key business units. In this role, you’ll take the lead on technical design and development, working with cross-functional teams to implement customised solutions across Sales, Customer Service, and Market Insights—helping us better understand and serve our customers. What you\\\'ll be doing: Designing, developing, and implementing Microsoft Dynamics 365 CE solutions focused on Sales, Customer Service, and Market Insights. Customising and configuring Dynamics 365 CE using Power Platform tools such as Power Automate, Power Apps, and Dataverse. Developing technical specifications and documentation based on business requirements and stakeholder input. Building and extending workflows, plugins, custom APIs, and scripts to support complex business processes. Integrating D365 CE with third-party systems using Azure services, custom connectors, or APIs. Supporting the setup of user roles and managing security access within the CRM system. Collaborating with project teams, Business Analysts, and key stakeholders to ensure solutions align with business needs. Troubleshooting technical issues, supporting testing, and contributing to data migration and system optimisation activities. What you\\\'ll bring: Proven experience (2 years) as a Technical Consultant working with Microsoft Dynamics 365 Customer Engagement. Deep knowledge of D365 Sales and Customer Service modules, with a strong grasp of CRM business processes. Proficiency in Power Platform tools (Power Automate, Power Apps, Dataverse) and Microsoft Dataverse. Strong technical skills in JavaScript, C#, .NET, and experience creating custom APIs, plug-ins, and workflows. Familiarity with integration tools and techniques using Azure Logic Apps, Service Bus, or similar services. A clear understanding of GDPR, data privacy, and compliance best practices within CRM systems. Confident communicator with the ability to influence, engage and collaborate across technical and non-technical teams. Microsoft certifications (e.g. MB-210, MB-230, PL-200) are desirable and demonstrate your commitment to technical excellence. Location: Predominantly homeworking, with occasional visits to our Peterborough offices on the Lynchwood Business Park. The office has recently been renovated and along with a modern work environment has great public transport links, free onsite parking, free drink facilities, free lunch option each day and a great team culture. About the Company Rewarding your passion When you join us, you\\\'ll do meaningful work and be rewarded fairly for it. From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you - from day one. About us We’re AB Agri, part of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry. What sets us apart is how we delight our customers - and that’s because of great people like you. People with different life experiences who share common values. Together we’re building a fair, innovative and inclusive culture. As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter - or anything else) just let us know. Application Notes We hope you feel that AB Agri is somewhere you can thrive and so we’d love to hear from you. We get a lot of applications for our roles and sometimes need to close the process early so register your details and upload your CV via our careers website as soon as you can – it will only take a few minutes. When you do, we’ll ask you some equal opportunities questions just to ensure our recruitment process is inclusive – or show us areas we can improve. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions and this won’t affect your application. Apply today or contact our recruitment team for more information. Agencies and media sales AB Agri group politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them.