Job Description:
The Lettings Negotiator will have experience of the full lettings process, but will mainly focus on property maintenance and compliance ensuring properties are managed efficiently delivering outstanding service to both tenants and landlords. The role includes managing the Fixflo database, dealing with property maintenance issues, logged by Tenants, raising works orders, arranging access for contractors to completion of works and processing invoices. The Lettings Negotiator will be an integral part of the established team, working together to ensure the smooth running of the overall remit.
Key Responsibilities:
Monitor and process property maintenance issues and compliance
Overall knowledge of the Lettings remit from launch of property to end of tenancy process
Able to process applicants, registrations, and viewing activity; match applicants with suitable properties
Support all property marketing activities as required
Ensure compliance with Money Laundering Regulations and internal procedures
Knowledge of residential property legislation under the Renters Rights Act and Welsh Act 2016 is essential
Required Competencies:
MARLA qualified (preferred)
Knowledge of Fixflo/Reapit/Propman (preferred)
Confident Communication
Team player
Client Focus
Continued Personal Development
Desired Experience & Skills:
At least 12 months lettings experience; with property management and compliance experience highly advantageous
An understanding of the Renters Rights Act and the changes ahead, and the Welsh Act 2016
Strong customer service skills
Excellent communication, negotiation, and relationship-building skills
Organised diary management and attention to detail
Ability to work proactively and handle multiple tasks confidently
Benefits:
Salary: £26,000-£27,000 DOE
25 days holiday plus Bank Holiday and Christmas New Year
Private pension
Mileage allowance - 60p per mile
Friendly working environment
Interested?
For more information about this vacancy, please contact Megan at Proactive Personnel, Telford.
TPBN1_UKTJ