Are you highly organised, analytical, and comfortable working behind thescenes to ensure commercial operations run smoothly? Do you enjoy working withdata, processes, and internal stakeholders to support sales performance?
We are looking for a Customer Support Manager – UK to join ourCamberley-based team and play a key internal role in supporting our UKcommercial operations as part of a growing international business.
Reporting to the UK Sales Director, you will provide structured,office-based support to the sales and key account teams. Your focus will be oncommercial accuracy, pricing, reporting, and stock coordination—ensuring thatagreements, processes, and data are robust, compliant, and well managed. Thisrole is UK-focused and ideally suited to someone who enjoys detail, analysis,and cross-functional collaboration within a professional office environment.
Key Responsibilities
* Manage and monitor commercial agreements, including pricing, discounts, rebates, provisions, and dispute tracking
* Identify and resolve contractual discrepancies and ensure compliance with agreed terms
* Prepare, review, and analyse pricing structures in close collaboration with Key Account Managers
* Develop, maintain, and improve sales performance and reporting tools (turnover, margins, distribution data, etc.)
* Support the preparation of sales reviews, tenders, and internal commercial meetings
* Act as a central coordination point between sales, supply chain, and finance teams
* Monitor and manage consolidated stock levels at the UK site
* Ensure accuracy, consistency, and high standards across all commercial data and documentation
* Maintain a high level of internal and external customer support at all times
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