METERING SERVICE ADVISOR
Carbon60 are looking to recruit a Metering Service Advisor to work for a large utilities company based in Cardiff.
ROLE: Metering Service Advisor
SALARY: £14.79 p/h, circa £28,400 per annum (PAYE)
JOB TYPE: 3 months with extension likely
LOCATION: Pontprennau, Cardiff Gate (CF23)
HOURS: Full time, 37 hours, Monday to Friday
WORKING PATTERN: Hybrid working - currently 2 days in the office and 3 days at home. This is NOT a fully remote position.
THE ROLE:
* Enter meter readings accurately into internal systems.
* Work extensively with spreadsheets to manage and analyse data.
* Support efforts to improve metering performance metrics.
* Handle technical and flow-based processes involving communication with third parties.
* Send and track data flows related to metering queries.
* Make outbound calls to customers and third parties to resolve issues.
* Respond to inbound customer queries as required.
* Collaborate with internal teams to ensure data accuracy and timely query resolution.
THE SUCCESSFUL CANDIDATE:
1. Utilities background is desirable.
2. Excellent phone manner and good working knowledge of Microsoft Office packages, (Word...