Location: Grantham (Onsite) Hours: Full Time, Monday-Friday Salary: £30,000 About Us At PayPlan Ltd, we are committed to delivering industry-leading client care while ensuring full regulatory compliance across all insolvency solutions. Our Treasury Department plays a vital role in supporting both our clients and colleagues, working closely with operational teams to maintain exceptional standards and positive outcomes. The Role As an IVA Treasury Team Manager, you will work alongside the Operations Manager to support the departments operational success through strong leadership, coaching, and people management. You will play a key part in ensuring our team meets business objectives, all while upholding regulatory standards and fostering a positive, supportive culture. What Youll Be Doing - Provide daily leadership, coaching and technical support to the team - Work closely with Insolvency Practitioners and Operational Managers - Support performance management - Identify training needs and help deliver sessions - Monitor compliance and quality measures - Ensure GDPR and Data Protection compliance - Foster an inclusive and high-performing team culture - Support change control and operational improvements - Embed new processes and regulatory updates - Produce performance and compliance reports - Communicate expectations and changes effectively - Identify and mitigate risks - Provide guidance on complex or sensitive cases - Represent the team in meetings and projects What Were Looking For - Ideally some knowledge of insolvency regulations (Protocol, SIP 3, IPA requirements) - Excellent interpersonal and communication skills - High attention to detail - Proactive, solutions-focused mindset - Confidence managing challenging situations - Approachable, empathetic and objective manner - Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) Who are PayPlan? We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to making a positive impact on their lives. Why work at PayPlan? We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional growth, we offer more than just a job we offer a rewarding career. Come join us and make a difference in peoples lives whilst enjoying what you do! If this sounds like the role for you, apply now or get in touch if youd like further information.If you require any adjustments to assist you in applying, please contact the careers team at PayPlan Your application matters to us. Every application we receive is manually reviewed by our recruitment team we do not use AI or automated systems to screen candidates. Were committed to giving each applicant fair and thoughtful consideration. REF-227 495