Job Title: General Assistant
Location: Grosvenor Hotel
Hours: Flexible Hours between 12 and 30 per week
About Us:
Grosvenor Hotel is a unique and welcoming hotel dedicated to providing a safe, inclusive, and supportive environment for our guests. We pride ourselves on delivering exceptional hospitality while promoting independence, dignity, and wellbeing.
Job Summary:
We are looking for a friendly, reliable, and compassionate General Assistant to join our dedicated team. You'll play a key role in helping the hotel run smoothly, supporting day-to-day operations, and ensuring a comfortable and positive experience for all guests.
Key Responsibilities:
* Provide a warm and welcoming service to all guests
* Support in housekeeping, cleaning, and laundry duties
* Assist in meal preparation and dining area setup
* Help with general maintenance tasks and stock checks
* Engage with guests respectfully and supportively
* Ensure a clean, safe, and inclusive environment at all times
* Report any issues or concerns to senior staff promptly
What We're Looking For:
* A positive attitude and willingness to help
* Good communication and teamwork skills
* Patience, empathy, and understanding of diverse needs
* Previous experience in hospitality, care, or support roles (desirable but not essential)
* Flexibility to work varied shifts, including weekends or evenings
We Offer:
* A supportive and friendly team environment
* Ongoing training and development opportunities
* The chance to make a real difference in people's lives
* Staff meals and uniform provided
* Pension scheme and other benefits
Pay: £12.21 per hour
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Work Location: In person