Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too
We are looking for a Regional Sales - Quebec position has the responsibility and accountability for service sales for Alfa Laval range of high-speed separators and decanters and secondarily for other products of Alfa Laval range of technologies. Key targeted industry segments include Pharmaceutical, Mining, Metals, Chemicals, Wastewater, Vegetable Oil, Beverages and Food Processing end-users.
Job duties and responsibilities:
Reporting directly to the Service Sales Manager:
* Have responsibility for all service sales activities in the province of QC for the selected group of customers and industries
* Ensure profitable service business growth in a diverse market including Pharmaceutical, Mining, Metals, Chemicals, Wastewater, Vegetable Oil, Beverages and Food Processing industries
* Maintain close business relationship with customers in the assigned territory attending all Installed Base of Alfa Laval focused products.
* Support customer demands and claims leading the interface with different groups at Alfa Laval.
* Contribute to business plans and reviews preparing and completing sales action plans aiming at maintaining the business with the current base of customers as well as developing and prospecting customers with potential for growth.
* Prospect to identify new customers and business opportunities as the local presence in the region, with a focus on building strong relationships as a trusted partner.
* Manage the lead to order process and your opportunity pipeline in CRM (Customer Relationship Management)
* Ensure that our enquiry and order fulfillment expectations from customers are met and exceeded.
* Travel frequently within your primary area is required, with occasional travel through Canada or internationally as required.
* Ensure that all activities follow the processes and check points of our Quality Business System.
Education (degree or years) and/or Certification/Registration:
* Engineering degree or at least 5 years of practical experience in a technical sales role in an Industrial B2B working environment.
Type and Length of Experience:
* 5 years’ experience of technical sales and customer service work in various industrial markets.
Knowledge, Skills, Abilities and Attributes Desired in Candidate:
* Familiarity with process equipment – experience with separation, heat transfer or fluid handling equipment would be an asset.
* You are proficient in reading drawings, technical information and data sheets.
* You have experience reviewing complex customer requirements, contract requirements and commercial terms/conditions.
* You are an effective problem solver, a self-starter, detail oriented, service-minded and are equally comfortable working independently or within a team.
* You must demonstrate excellence in verbal and written communication, can juggle multiple priorities, and are well-organized.
* You must demonstrate capacity to actively an intensively interact with regional and remote teams.
* You are proficient in the use of computers; experience with ERP (Enterprise Resource Planning) and CRM systems is a definite asset.
OTHER REQUIREMENTS (i.e., travel, motor vehicle use, etc.)
* Travel 60% (primarily on customer requests), across Canada.
* Must have a valid driver’s license in home province (car/passenger vehicle only), and the ability to travel by airplane
Compensation & Total Rewards
The salary range for this role is $85,000– $115,000 CAD annually, based on experience and role alignment. In addition to base compensation, we offer a comprehensive benefits package and opportunities for growth and development.
Bonus Opportunity
This position is eligible for a target bonus of up to 25% of annual base salary depending on experience, awarded based on the achievement of company performance metrics. Actual bonus amounts are contingent on annual business results and may vary accordingly.
Artificial Intelligence (AI) Disclosure
Alfa Laval does not use artificial intelligence (AI) at any stage of the recruitment or selection process for this position. All applications are screened, assessed, and reviewed exclusively by human recruiters and hiring managers.
Vacancy Disclosure
This posting reflects a current, existing vacancy within our team.
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