Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday lives. Born in the 80s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland, and international markets.
We are built on a way of working we are proud of, where values and ethics go hand in hand.
We have two exciting opportunities for experienced Supervisors at our Gatwick Accessorize stores.
Our ideal candidates would be customer-focused, reflecting our passion for our products and our drive to create an exceptional experience for our customers. We value enthusiasm, integrity, and a desire for success.
This role is based within Gatwick Airport; therefore, all applicants must be 18+ and able to work varied shifts across airport trading hours (4am-10pm).
Successful candidates will be required to complete a basic background check (CRC) and provide a detailed education/employment history spanning the last 5 years prior to starting employment.
If you are interested in a part-time opportunity, please feel free to apply and reach out for a chat.
What are we looking for in you?
1. Demonstrate customer focus – delivering excellence in customer service, understanding the importance of tailored one-on-one service, and driving this through your team, always putting the customer at the heart of all you do.
2. Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us.
3. Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through your team.
4. Someone who demonstrates passion, drive, and resilience, with a can-do approach.
5. The ability to communicate openly and effectively.
6. A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will
1. Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values.
2. Generate profit by exceeding KPIs.
3. Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
4. Support the management team in maximising commercial opportunities to drive sales within your store, implementing visual merchandising and window guidelines to a high standard.
5. Support and promote piercing services offered to customers.
6. Be flexible in your approach to your role, supporting other stores and team members to achieve common goals.
7. Ensure an inclusive environment, promoting equality and kindness within your team.
Joining us, your benefits would include
1. A competitive salary and an exciting bonus scheme.
2. A staff uniform allowance – enabling you to have fun wearing our products.
3. Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear, and Monsoon Home.
4. An additional day’s holiday to celebrate your birthday.
If this role sounds great and could be the right fit for you, please apply today.
At Monsoon Accessorize, we focus not only on what we do but also on how we do it. Our values and behaviors are important to us.
We are committed to creating a diverse and inclusive workforce where every individual's contributions are valued and respected, enabling all employees to thrive and reach their full potential.
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. We also consider flexible working requests for all roles unless operational requirements prevent this.
We provide reasonable accommodations for people with disabilities to participate fully in the application and interview process, perform essential job functions, and enjoy the benefits of employment. Please contact us at recruitmentuk@monsoon.co.uk to discuss specific requirements.
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