Overview
Part-Time Veterinary Receptionist - FTC role at Vet Record Careers. Victoria Veterinary Practice are looking for a dedicated receptionist to join their team on a part-time fixed-term contract. Your day-to-day will vary in this fast-paced environment, with duties including:
Responsibilities
* Welcoming clients and their pets in a warm, professional manner
* Managing reception duties such as phone calls, appointment bookings, and general inquiries
* Processing insurance claims and pet health club memberships
* Keeping client records accurate and up-to-date
* Supporting the veterinary team with administrative tasks away from the front desk
About Us
Victoria Veterinary Practice is a community-minded, multi-branch veterinary practice. Both our sites (Dowlais & Aberdare) are situated in the South Wales valleys with easy access to Cardiff. Our Dowlais site is near the Brecon Beacons.
Requirements / What We’re Looking For
* Highly motivated with a positive, can-do attitude
* Dependable and flexible, able to adapt as things change
* Strong attention to detail
* Able to work both as part of a team and independently when needed
* Strong written and verbal communication skills
* Professional yet approachable manner
* Empathy and a friendly attitude
* Computer literacy
Your Schedule
This is a part-time role working 30 hours per week, covering 3 × 10-hour shifts across both sites.
Benefits
* 6.6 weeks annual leave
* Additional annual leave for your birthday added to the holiday allowance
* Enhanced family-friendly policies (maternity/paternity/adoption/shared parental and surrogacy pay)
* Cycle to work scheme
* Wellbeing initiatives
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – rewards and discounts
* Pension scheme
* Discounted staff pet care
Job Details
* Employment type: Part-time
* Job function: Health Care Provider
* Industry: Veterinary
Note: This description reflects the information provided for the role and does not include unrelated job postings.
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