I am partnering with a leading London-based organisation to recruit an experienced HR Systems Analyst for a permanent, hybrid position. This is an exciting opportunity for a detail oriented and analytical HR systems professional to play a key role in the optimisation, maintenance, and continuous improvement of the organisation’s HR technology landscape.
HRIS Ownership & Daily Operations
* Serve as the subject matter expert for iTrent, overseeing the day-to-day management and optimisation of the HRIS to ensure seamless HR and Payroll operations.
* Lead the development, configuration and implementation of system enhancements aligned to evolving business requirements.
Reporting & Business Objects
* Take full ownership of Business Objects as the primary HR reporting tool.
* Design, configure and maintain reports and dashboards, ensuring ongoing accuracy and continuity through iTrent upgrades and system changes.
System Support & User Assistance
* Provide first-line functional support to employees and managers on all HR systems queries.
* Manage and prioritise the HR systems support inbox, ensuring timely resolution of issues.
* Collaborate closely with HR, Payroll, Pensions, Learning & Development, Reward, Brand, IT and Talent Acquisition teams to resolve system-related queries and improve processes.
Training & Documentation
* Deliver system training and guidance to HR colleagues and wider business users.
* Maintain and regularly update user guides, process documentation and system materials to reflect changes and best practice.
System Upgrades & Enhancements
* Coordinate and manage system upgrades, patches and testing cycles to minimise disruption and ensure system integrity.
* Support the implementation and configuration of new iTrent modules and functionality.
* Manage and progress open MHR support queries where required.
Self-Service & Onboarding Maintenance
* Maintain and optimise Employee and Manager Self-Service (ESS/MSS), ensuring content and communications remain accurate and current.
* Oversee the Onboarding portal, keeping policies, leadership information and related content up to date.
Data Management & Integrity
* Safeguard data accuracy through regular audits, cleansing activities and quality control checks.
* Maintain organisational structures, hierarchies and establishment data within the HRIS, ensuring organisation charts remain accurate.
HR Support & Projects
* Contribute to ad hoc HR systems and wider HR projects.
* Provide general HR support where required, including responding to queries and taking notes in disciplinary and grievance meetings.
* Undertake additional duties in line with evolving business needs.