Job Summary
We are seeking a highly organised and motivated Receptionist/Administrative Assistant to join our team. This role is essential for ensuring smooth office operations and providing exceptional customer service. The ideal candidate will possess strong communication skills, proficiency in office management, and the ability to multitask effectively in a fast-paced environment.
Duties
* You will be the first contact for customers wishing to purchase hot tubs, chemicals and accessories
* Greet customers by ensuring a welcoming atmosphere.
* Answering the phone and booking in the required work, taking inflatable hot tub bookings, reporting any issues to the holiday let owners or management companies, taking messages for the management team as needed.
* Provide clerical support including entering new bookings, amending existing bookings, filing, and document management.
* Maintain office organisation through effective calendar management and scheduling.
* Being responsible for our online sales platforms such as Ebay e.g. picking and posting as well as answering Ebay messages.
* Utilize Microsoft Office and Google Sheets for various administrative tasks.
* Proofread documents to ensure accuracy and professionalism.
* Offer customer support by addressing enquiries and resolving any issues promptly.
* Manage correspondence, including emails and postal mail.
* Support the management team with administrative tasks as required.
Requirements
* Proven experience in an office or administrative role; prior experience as a receptionist is preferred however, training will be given.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
* Strong computer skills with the ability to learn new software quickly.
* Excellent organisational skills with attention to detail and accuracy in data entry.
* Effective time management skills to prioritise tasks efficiently.
* Strong phone etiquette and customer service skills
* Ability to work independently as well as part of a team, demonstrating flexibility in task management.
Hours of the job are as follows:
Monday 10.15am - 2.30pm
Wednesday 10.15am - 2.30pm
Friday 10am - 4.30pm
Saturday 10am - 4.30pm
This job is advertised as temporary however, may become permanent for the right candidate.
Job Types: Part-time, Temp to perm
Contract length: 3 months
Pay: £12.21 per hour
Expected hours: 20 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person