ASDAN is seeking a new Quality Officer, supporting the quality assurance and control systems of all ASDAN programmes and qualifications, ensuring we meet regulatory requirements.
Reporting to the Quality Manager, the successful candidate will assist with the development and management of the quality assurance and internal control systems required for centre approvals, product approvals, external quality assurance (EQA) activities and centre assessment planning, and will support the quality assurance review of all active centres in membership.
This role is being offered as a full time, hybrid working role, with the opportunity to work partly from home and partly from our office in St George, Bristol.
About us:
ASDAN is an education charity and awarding organisation providing courses, accredited curriculum programmes and regulated qualifications to engage, elevate and empower learners aged 11 to 25 years with diverse needs. Our goal is to engage young people through relevant and motivating courses to achieve meaningful learning outcomes, which elevate them to go on to further education, training and work, and empower them to take control of their lives.
We do this by developing courses with an accessible and practical pedagogy for learners; and by supporting our partner educators to foster the personal, social and work-related abilities of young people in greatest need. We believe that young people should have the opportunity to discover, develop and make use of their abilities to affirm their identities, contribute to society, and challenge educational and social inequalities.
For further information about ASDAN, please visit our website:
Conditions and how to apply:
Contract: Permanent
Salary £30,000
Hours of work: Full Time, 37.5 hours across 5 days per week
Pension: Scottish Widows. Post holder has option of two levels of contribution: employee 3% employer 6% or employee 6% employer 9%
Leave entitlement: 24 per annum days initially, rising to an additional day per year to maximum 32 days, in addition to statutory bank holidays
Location: This is a hybrid role, working partly from home and partly from our main office in St George, Bristol. Applicants should be aware that regular attendance (no less than 2 days per week) in the Bristol office is a requirement of the role
How to apply: To apply for this position please visit the vacancies section of the ASDAN website where you will find the job description and application form. You are welcome to submit a CV alongside your completed application form. Only applications made using the application form will be considered. Within your application form, please include a clear outline of why you feel you would be suitable for the position, including examples of your skills and experience, referring to the person specification as appropriate. Please email your applications to
It would be appreciated if you could complete ASDAN's equalities, diversity and inclusion (EDI) monitoring form at the time of your application. This information will be treated as confidential for monitoring purposes only and kept separate from your application.
Key dates:
* Applications close end 19 January
* Interviews w/c 26 January
For an informal conversation about this opportunity, please contact to arrange.
Job purpose:
Reporting to the Quality Manager/s, the Quality Officer will assist with the design, development and management of the quality assurance and internal control systems required for centre approvals and all quality assurance activities. This includes onboarding new centres; their ongoing monitoring and any processes related to leaving ASDAN.
Key responsibilities:
1. Assist with the design, development, management and delivery of ASDAN quality assurance processes using a risk-based approach
2. Support the Quality Manager/s with data submissions to regulators and standardisation events for centres
3. Coordinate External Quality Assurer (EQA) and External Moderator (EM) team and contribute to their training, induction and standardisation
Key duties:
1. Assist with the design, development, management and delivery of ASDAN quality assurance processes using a risk-based approach
a Assist and guide centres with onboarding, annual renewal and leaving processes.
b Coordinate and monitor all quality assurance processes to ensure Centre Assessment Standards Scrutiny (CASS) compliance requirements are effectively managed in line with ASDAN CASS strategy.
c Schedule and assign centres a periodic quality assurance review in line with the CASS strategy.
d Support administration of EQA sampling activities, including registration, allocating EQAs, sampling, completion of reports (where applicable) and awarding/certification for ASDAN's programmes and qualifications.
e Support the Quality Administrator to undertake administrative tasks in liaison with the Quality Manager/s.
f Coordinate and attend centre standardisation events in conjunction with the Curriculum Development and Design Team
g Support the maintenance of the incident log by logging and updating incidents and supporting investigations.
h Monitor Quality inbox, supporting ASDAN centres and External Contractors (EQAs/EMs) with queries via email and telephone, accurately maintaining registration and QA activity records.
i Provide timely responses to inbound enquiries, ensuring the highest standards of customer care are maintained.
2 Support the Quality Manager/s with data submissions to regulators and standardisation events for centres.
a Assist with scheduling, preparing and checking regulatory submissions.
b Source and prepare materials for centre standardisation sessions.
c Coordinate and attend centre standardisation events in conjunction with the Curriculum Development and Design Team.
3. Coordinate External Quality Assurer (EQA) and External Moderator (EM) team and contribute to their training, induction and standardisation
a Design, develop and contribute to the delivery of EQA/EM induction, training and standardisation events.
b Develop and implement annual standardisation events for EM/EQAs overseen by Quality Manager/s.
c Monitor and log EQA/EM performance providing feedback, support and guidance where necessary.
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
* Company pension
* Sick pay
Work Location: Hybrid remote in Bristol BS5 7HE