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Supervisor – The Foley, Claygate
Located in the vibrant village of Claygate, The Foley is a stylish and lively premium pub known for its warm atmosphere, quality food, and exceptional service. We’re looking for a passionate and confident
Supervisor – The Foley, Claygate
Located in the vibrant village of Claygate, The Foley is a stylish and lively premium pub known for its warm atmosphere, quality food, and exceptional service. We’re looking for a passionate and confident Supervisor to join our management team and help lead from the front – setting the standard for our team and delivering memorable guest experiences every shift.
About the role:
As a Supervisor at The Foley, you'll support the management team in the day-to-day running of the pub, helping to lead shifts, motivate the team, and keep service smooth, slick, and full of energy. You’ll be hands-on during busy shifts, a go-to for your team, and a key player in driving standards, service, and team development forward.
What you'll be doing:
* Leading by example and supporting the team during busy shifts
* Running sections, managing the floor or bar, and ensuring excellent service at all times
* Handling guest queries and complaints with professionalism and confidence
* Training and supporting new team members
* Opening and closing the pub, cashing up and completing relevant paperwork
* Working closely with management on service standards, sales targets, and team motivation
* Helping to deliver key KPIs like upselling, checkbacks, table turnover, and Reputation score growth
What we're looking for:
* Previous experience in a supervisory or senior FOH role
* Confident, calm and capable under pressure
* A strong communicator and team player
* Organised and hands-on with a keen eye for detail
* Passionate about hospitality and delivering stand-out service
* Flexible, reliable, and able to lead with positivity and professionalism
What we offer:
* Competitive hourly pay (plus tips)
* 20% discount across all Young’s pubs and hotels
* Full training and clear development pathway towards management
* Meals on shift and a fun, supportive team culture
* The chance to be part of a standout pub that values high standards and great people
Skills
Fluent in English
Basic Knowledge of Wines
Basic Beers/Spirits Knowledge
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Hospitality
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