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Business support administrator

Cardiff
Business support administrator
Posted: 14 November
Offer description

About Us At MS-Group Ltd., we’re a 7th-generation family-owned company with a proud history and a modern vision. Our diverse divisions – Memorial Masons, Branding & Signage, and Vehicle Wrapping – all share a commitment to quality, professionalism, and excellent customer service. We are looking for an organised and proactive Business Support Administrator to join our busy team. If you’re detail-oriented, efficient, and enjoy working in a collaborative environment, we’d love to hear from you. The Role You will play a key role in supporting the whole team, ensuring smooth day-to-day operations. Duties will include: Provide general admin support, manage documents, and maintain digital records Act as first point of contact for calls, visitors, and general email queries Support senior staff with diary, travel, and mailbox management Oversee office supplies, facilities, and company fleet logistics Handle petty cash, purchase orders, and price research Organize client hospitality and charity event logistics Assist with tenders, compliance, and onboarding processes Support production teams with documentation and quality checks Arrange travel and logistics for installation teams Compile sales reports and update digital trackers What We’re Looking For Previous administrative experience (admin or office support ideally in a busy environment) Strong communication and customer service skills Excellent attention to detail and high accuracy levels Highly organised, able to manage multiple tasks, prioritise workload and meet deadlines Good working knowledge of Microsoft Office (Outlook, Excel, Word) Ability to work both independently and as part of a team A positive, can-do attitude What We Offer Full time, 40 hours per week, Monday-Friday with Flexi-time and time banking Supportive and friendly working environment Access to our Benefits platform with hundreds of great discounts including Cycle to work scheme Opportunities for training and development 28 days holiday inclusive of bank holidays, increasing with length of service Regular social and charity events Long-term career progression within a well-established family business

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