Estate Manager – Supported Living Services
Full‑time | Permanent | hours per week
Location: Derby
Salary: Competitive, based on experience
An award winning organisation is seeking an experienced and motivated Estate Manager to take the lead across a supported living estate. This is an exciting opportunity for someone who thrives in a fast‑paced environment, values high quality resident experience, and enjoys shaping services that genuinely improve people’s daily lives.
The Role
As the Estate Manager, you’ll oversee the smooth running of a multi‑service estate, ensuring residents receive safe, reliable, and respectful support. You’ll take responsibility for estate wide operations including accommodation services, housing management, maintenance, catering, housekeeping, reception and administration.
You’ll be a central figure in creating a positive environment, driving improvements, and ensuring the estate operates to the highest standards across compliance, service delivery and resident engagement.
Key Responsibilities
1. Lead, coach and inspire a diverse team across multiple service areas
2. Ensure full compliance with landlord responsibilities, legal requirements, and health & safety standards
3. Oversee tenancy management, resident support, and occupancy performance
4. Manage budgets, rents, service charges and overall financial stewardship
5. Introduce and embed digital systems and smarter processes to streamline operations
6. Build strong links with local partners, stakeholders, and community groups
7. Champion resident involvement and contribute to organisational development initiatives
What We’re Looking For
We’re seeking someone who brings a confident leadership style, strong operational judgement, and a warm, person centered approach.
Experience & Qualifications
8. Degree‑level education or equivalent experience
9. Housing, management, or care‑related qualification (NVQ Level 4 or higher desirable)
10. Senior leadership experience within supported living or social housing services
11. Strong understanding of landlord compliance, welfare benefits and sector regulations
12. Proven ability to manage teams, budgets, and service improvements
13. Comfortable working with digital tools, data dashboards and technology‑led solutions
Personal Attributes
14. Skilled communicator with strong relationship‑building abilities
15. Empathetic approach to supporting vulnerable adults
16. Commercially aware with solid financial understanding
17. Forward‑thinking, proactive and solution‑driven
18. Flexible and prepared to be part of an on‑call rota
What’s on Offer
19. Competitive salary package
20. Up to 9% employer pension contributions
21. Extensive wellbeing benefits and perks, including a health cash plan
22. Life assurance (4x salary)
23. Birthday leave + voucher
24. Enhanced family‑friendly support
25. Additional wellbeing, volunteering and development days
26. A supportive, inclusive and progressive organisational culture
If you’re passionate about delivering a safe, engaging and high‑quality living environment and want to take ownership of a meaningful leadership role, we’d love to hear from you.
Get in touch for a confidential conversation or to request further details.