Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays! This is an opportunity not to be missed!!
JOB DESCRIPTION:
As a Travel Administrator you will be detail-driven, customer-focused and play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately, professionally, and with care.
Deliver top-notch customer service, exceeding expectations.
Prepare and manage precise travel documentation.
Handle amendments and bookings with keen attention to detail
Collaborate with departments to resolve travel queries efficiently.
Secure customer satisfaction for repeat business and referrals
Process payments and liaise with suppliers to confirm bookings.
EXPERIENCE:
Experience of working within the Travel Industry (preferable)
Excellent customer service and communication skills.
Administrational experience
Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus)
Ability to thrive in a busy, fast-paced environment
A strong ability to resolve all booking issues
Excellent organisation and multi-tasking skills
PACKAGE & BENEFITS
Salary £26,400
Monday - Friday (Apply online only)
OFFICE BASED ONLY
Being a part of a fun, friendly & passionate team.
Generous Bonus schemes & incentives.
Company pension scheme.
Not open on Weekends or Bank Holidays.
On-site parking.
INTERESTED?
Follow the instructions to apply, attaching your CV. This vacancy is being managed by / (phone number removed)