 
        
        Practice Manager – Veterinary Clinic
Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service at our soon-to-be brand new Clapham clinic! As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care.
Job Requirements
 * Proven experience in a Practice Manager role within a veterinary setting (desired)
 * Strong leadership and team management skills
 * Excellent communication and interpersonal abilities
 * Proficiency in using veterinary practice management software (driven to learn)
 * Ability to handle multiple tasks and prioritise effectively
 * Strong problem‑solving skills and attention to detail
 * Commitment to delivering high‑quality care and customer service
Responsibilities
 * Oversee the daily operations of the veterinary clinic
 * Manage and support clinical and administrative staff
 * Ensure compliance with all veterinary regulations and standards
 * Implement and maintain efficient workflows and procedures
 * Monitor financial performance and manage budgets
 * Coordinate with veterinary professionals to optimise patient care
 * Handle client inquiries, complaints, and feedback
 * Maintain inventory and order supplies as needed
 * Foster a positive and collaborative work environment
Why Join Creature Comforts
 * Working in a beautiful clinic alongside highly skilled veterinary professionals
 * Being part of a people‑and‑animal first culture
 * 25 days annual leave, plus your birthday off after one year!
 * Salary sacrifice pension scheme provided by Nest
 * World class team, with room to grow and learn
 * Regular company social events
 * A secure & growing business
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Location
London, England, United Kingdom
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