Join to apply for the Trade Counter Assistant role at TieTalent.
About the Role
Location: Hampshire
Salary: Up to £30,000 (Dependent on Experience) + Generous Bonus
Job Type: Full-time, Permanent (44 hours per week)
Job Overview
We are seeking an enthusiastic and customer-focused individual to join a well-established plumbers’ merchant team as a Trade Counter Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.
Key Responsibilities
1. Provide excellent customer service, assisting customers with product selection and inquiries.
2. Accurately process sales transactions and manage account-related queries.
3. Build and maintain strong customer relationships to encourage repeat business.
4. Promote new products, special offers, and seasonal promotions.
5. Handle telephone and email inquiries promptly and professionally.
Candidate Requirements
1. Previous experience in a plumbers' merchant environment is preferred.
2. Strong customer service and communication skills.
3. Basic knowledge of plumbing and heating products is advantageous.
4. Excellent organisational skills and attention to detail.
5. A proactive approach and ability to thrive in a fast-paced setting.
6. Location: Fareham, England
Additional Information
* Languages: English
* Seniority Level: Entry level
* Employment Type: Full-time
* Job Function: Sales and Business Development
* Industries: Technology, Information and Internet
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