Jacob Rose Recruitment is delighted to be working with our client again in Weston-super-Mare to recruit a customer focused Internal Sales Executive.
As an Internal Sales Executive, this is a an office based sales role where most of your time will be spent responding to and managing a range of incoming calls from clients placing orders; providing product advice, processing the details and ensuring and special requirements are noted and actioned and delivery times are set. Around 30% of your time will be spent making outbound calls to make connections with new businesses whilst the majority of the time you will call from a portfolio of existing customers to keep in touch and maintain the business relationships.
In return for your hard work, commitment and dedication, as an Internal Sales Executive you will be rewarded and recognised within a supportive, friendly working environment with a generous team-based commission structure and company performance bonus.
As part of a small, friendly team, the key responsibilities of the Internal Sales Executive include: -
* Respond to and deal with new and regular business to business clients over the phone, taking orders and enquiries from an extensive product range
* Make regular and consistent calls to a dedicated customer base, building the relationship and gaining trust
* Providing product information from the database, and making recommendations as required to enhance the customer experience, provide special arrangements for the warehouse to arrange delivery
* Identify upselling and cross selling opportunities through communication of offers and promotions
* Accurate logging of all new sales enquiry details onto the bespoke CRM database
* Liaise with all sales, warehouse, accounts and delivery staff to ensure all enquiries are processed in agreed timescales
Key Skills of the Internal Sales Executive: -
* Willing to call new business as well as existing clients
* Friendly and outgoing with a personable, engaging telephone manner
* Strong administration skills with the ability to multi-task
* Able to take ownership of own workload whilst happy to assist other team members as required
* Good IT skills, ability to use the in-house online ordering system (training provided)
* Attention to detail, particularly when working with codes, prices from an extensive product range
* Quick and accurate inputting skills – able to talk on phone whilst using the computer at the same time
Benefits
24 days holiday plus 8 bank holidays, free onsite parking, company pension, the change to join a progressive sociable team.
Commission structure based on Team Performance
Company bonus depending on performance
Hours are 37.5 per week Monday to Friday and the role is office based. If you would like to apply for the role of Internal Sales Executive then please send your cv today