Customs & Compliance Officer
Location: Essex
Salary: £35,000 - £45,000 DOE
Job Overview
Manage all customs and border compliance activities affecting ocean and road freight operations, ensuring smooth, efficient, and compliant cargo flow.
* Liaise with national and local Port and Customs authorities, and secure/maintain key authorisations such as AEO, Bonded Warehouse and Temporary Storage.
* Serve as the organisation's subject‑matter expert for customs matters, supporting both road and ocean teams across multiple sites.
* Create, update and deliver internal procedures, KPIs, compliance reports, and process documentation.
* Support and improve a wide range of operational and customs‑related IT systems.
* Investigate and resolve customs issues that could impact vessel schedules, port turnaround, or road freight timelines.
* Drive ongoing process improvement and contribute to operational efficiency across both transport modes.
Job Requirements
* Hands‑on experience with import/export procedures, customs declarations, and border compliance.
* Exposure to ocean freight, road transport, or port operations is highly desirable.
* Experience liaising with customs authorities, port authorities, or carriers.
* Familiarity with compliance reporting and operational processes in a fast‑paced logistics environment.
* Fluent in English; additional European languages are beneficial.
Salary & Benefits
* Salary: £35,000 - £45,000 DOE, with flexibility for strong candidates.
* Permanent, full‑time role in a high‑paced environment combining ocean and road logistics.
* Hybrid working option – up to 2 days per week from home.
* Strong opportunities for personal growth, training, and career development.
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