Write a short description of your company, a boilerplate of the business, service or product that you offer. Include your business idea and the target audience. This text is primarily supposed to be descriptive, not selling.
A large and well-organised 11–18 secondary school in Croydon is seeking a proactive and resilient Attendance & Welfare Officer to join its pastoral team. This is a vital role focused on improving attendance, strengthening family engagement and supporting vulnerable students to access education consistently.
The school serves a diverse South London community and has embedded clear behaviour and safeguarding systems. Attendance improvement is a key strategic priority, and the successful candidate will play a central role in driving measurable impact.
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The Role
As Attendance & Welfare Officer, you will work closely with Heads of Year, safeguarding leads and senior leadership to monitor, analyse and intervene in cases of persistent absence.
Your responsibilities will include:
• Monitoring daily attendance and first-day absence procedures
• Conducting attendance tracking and producing weekly reports
• Meeting with families to address attendance concerns
• Coordinating attendance panels and support plans
• Liaising with external agencies and local authority services
• Supporting safeguarding processes linked to absence
This role requires a balance of data analysis, relationship-building and structured intervention.
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The School Environment
This Croydon secondary school operates with clear expectations and a strong pastoral framework. Senior leaders are visible and supportive, and safeguarding procedures are robust and well documented.
The school benefits from:
• Established MIS attendance systems
• Clear escalation pathways for persistent absence
• Strong links with local services
• A collaborative pastoral team
The Attendance & Welfare Officer works as part of a wider safeguarding and pastoral network.
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Who We’re Looking For
The successful candidate will:
• Have previous experience in attendance, welfare or safeguarding within a school setting
• Be confident analysing attendance data and identifying trends
• Communicate effectively with families in sensitive situations
• Demonstrate resilience and professionalism
• Understand statutory attendance guidance and safeguarding responsibilities
Experience working in a London secondary school environment would be advantageous.
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What’s On Offer
• A meaningful role with measurable impact on student outcomes
• Competitive inner-London salary
• Supportive leadership and clear systems
• Opportunities for professional development
• A stable and well-managed working environment
This is an excellent opportunity for an experienced attendance professional to join a structured and ambitious Croydon secondary school and play a central role in improving student engagement.