About The Role
To minimise bad debt and maximise profit, supporting the Hospital Credit Controllers through both proactive activityand recovery activity, ensuring prompt payment of invoices in accordance with Company Credit Management Policies,practices and procedures to achieve targets set.
Accountabilities
* Operate both a proactive and recovery approach to the ledger.
* Regularly contact customers via telephone, Teams and e-mail in respect of overdue balances.
* To liaise with Branches, Sales and other internal stakeholders in respect of outstanding queries.
* To liaise with Central File Maintenance in respect of customer account details, markers.
* Complete agreed escalation processes.
* Establish and maintain relationships with key customer contacts.
* Work collaboratively with Credit Supervisor and internal stakeholders to ensure resolution of customerqueries and achievement of targets.
* Maintain a log of customer contact and record queries.
* Maintain an up to date history of events for each account and diary system.
* Produce timely aged debt reports and comments in respect of all overdue accounts in spreadsheet format.
Why AAH?
AAH are the leading medical supplier in the UK, we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP's. We work collectively to make a difference. We don't believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good. Our ability to shape the future of healthcare depends on the passion and hard work of our people.
* 25 days Plus Bank Holidays
* Company Sick Pay
* Pension Scheme
* Long Service Awards
* Death in Service
* Discounted Shopping Platform
* Employee Assistance Programme
* Excellent Career progression with full ongoing Support
* Onsite parking with excellent working conditions and transport links. (Check out the map to find our exact location).
About You
* Credit Control experience within a Commercial environment
* Confident communicator both verbal and written
* Computer Literate (Word/Excel)
* Problem Solver
* Ability to meet deadlines and work under pressure
* Team player
* Ability to achieve objectives / targets set
About Us
You will play an essential role within the AAH branch helping us to be the largest distributor of pharmaceutical and healthcare products to our customers. we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP's. We work collectively to make a difference working with our ICARE values to create a culture we can be proud of. We don't believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good.
We are an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.