HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes. Working with over 180,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients' lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet. re you an experienced pharmacy professional with proven leadership skills, looking for your next step? We are seeking a dedicated Assistant Dispensary Manager to join our team at HealthNet, where you will play a vital role in leading and motivating our dispensary function to deliver exceptional patient care and service. About the Role As an Assistant Dispensary Manager, you will support the daily management of the dispensary, ensuring the team meets agreed service levels while maintaining the highest standards of quality and compliance. You will be responsible for staff development, training, and performance management, as well as helping to drive continuous improvement across the department. Key Responsibilities Manage and lead the dispensary to achieve and maintain service level targets. Recruit, coach, and develop team members to deliver exceptional service. Conduct regular appraisals, training needs analysis, and succession planning. Monitor team performance, provide feedback, and address underperformance. Oversee compliance with training, HR, and security procedures. Plan staff breaks, holidays, and training to ensure adequate cover. Investigate and respond to complaints in a professional manner. Produce and analyse reports to support business improvements. Act as key holder, supporting site opening/closing. Ensure prescriptions are processed, dispensed, and dispatched in line with SOPs and quality standards. Lead on workflow management, including stock selection, order dispatch, and automated dispensing supervision. About You We're looking for someone who brings both pharmacy knowledge and strong people leadership skills. You'll be proactive, resilient, and able to motivate a team while keeping a sharp focus on KPIs and compliance. Experience & Skills: Minimum 12 months in a pharmacy environment at supervisory level. NVQ Level 3 Pharmacy Technician qualification (or equivalent) - desirable. Proven track record of achieving activity targets. Knowledge of quality management standards. Excellent written and verbal communication skills. Strong IT literacy. Personal Qualities: Professional, credible, and approachable with strong integrity. Excellent coaching and leadership ability. Self-motivated with a proactive and flexible approach. Strong planning, organisational, and decision-making skills. Committed to delivering results and driving continuous improvement. Why Join Us? At HealthNet, we are passionate about delivering safe, high-quality care to our patients. This is an exciting opportunity to make a real impact by shaping the performance of our dispensary team and contributing to the continuous improvement of our service. What we offer: Competitive salary structure 25 days holiday bank holiday Pension Scheme Ongoing training and development Professional registration fees paid Employee Assistant Programme including 24/7 hour access to remote GP appointments. Refer a friend scheme Uniform provided Kit bags for all Homecare Nurses Eyecare Vouches Perks and benefits via Perkbox Long service awards. Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.