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Service desk analyst

Bournemouth
VIQU Limited
Service desk analyst
Posted: 17 November
Offer description

Junior IT Systems Administrator
Bournemouth – Permanent – up to £35,000

VIQU have partnered with a multi-site, well-known organisation to hire a Junior Level IT Administrator to join their End User Computing team in Bournemouth. This is an ideal step for someone early in their IT career who wants to gain hands-on experience in a big enterprise environment and learn how identity and access management works at scale.

The Role
You’ll be part of the team that keeps accounts and access running smoothly — setting up new starters, managing leavers, updating permissions, and ensuring users have the right access across systems like Active Directory, Microsoft 365, and Entra ID (Azure AD). It’s a structured, process-led role, perfect for someone who’s organised, detail-focused, and enjoys seeing things done properly.

Key Responsibilities of the Junior IT Systems Admininistrator

* Process starter, mover, and leaver (JML) requests accurately and on time

* Create, modify, and disable user accounts in Active Directory, Entra ID (Azure AD), and Microsoft 365

* Manage group memberships and permissions following company policies

* Update and close tickets in the ITSM tool, keeping records clear and consistent

* Support the team with security controls such as MFA and SSO

* Follow standard processes to maintain compliance and data accuracy

Key Requirements of the Junior IT Systems Admininistrator

* Around 6–12 months’ experience in IT support or administration (e.g. IT Technician, Service Desk, or similar)

* Basic understanding of Active Directory, Microsoft 365, and Azure AD/Entra ID

* Excellent attention to detail and strong communication skills

* Experience working in a large organisation or supporting multiple sites preferred

* Eagerness to learn and grow within an enterprise IT environment

Why Apply?
This is a great entry point into IT within a large, respected company, offering the stability, structure, and exposure needed to grow your career. You’ll work closely with experienced engineers, develop real-world technical skills, and gain experience that can lead to broader roles in IT operations or security over time

Junior IT Systems Admininistrator

Bournemouth – Permanent – up to £35,000

Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website or at belle.hegarty@viqu.co.uk

Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

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