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We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.
Military & Athlete 2026 Talent Placement -Business & Process Architecture Analyst(June 2026 Intake).
Location:Hybrid with occasional office travel for collaboration and team meetings. For example: Windsor, London, Leicester, Stockport
12-month Fixed term contract
A programme designed to help you thrive during career transition.
We’redelighted to open applications for our2026–2027 Talent Placement Programme.
This programme is designed to support you as you transition into a new career. Whether you are leaving the Armed Forces or finishing an elite sporting career, we welcome the experience,disciplineand resilience you bring.
You’llgainhands onexperience in a FTSE100 organisation, receive tailored support, and join a community that values who you are and what you can offer.
Whatyou’lldo:
We have an exciting placement opportunity for aBusiness & Process Architecture Analystwithin our Retail team.
In this role,you’llbe part of our Business Architecture Practice in the Transformation Management Office(TMO).You’llhelp analyse, design and document the processes and requirements that enable efficient, compliant andcustomer focusedoperations. Working with colleagues across multidisciplinary teams,you’llshape initiatives, definebusinessand process needs, and ensure our Customer Operations processes are clearly documented andwell controlled.
Your work will directly contribute to improving business outcomes, customerexperiencesand operational efficiency across British Gas.
During your placement you will:
1. Shape analysis activities in line with business priorities
2. Carry outroot cause,dataand impact analysis to supportdecision-making
3. Define current andfuture stateprocesses andidentifyimprovements
4. Collaborate with Product Owners, Architects, ServiceDesignersand other partners to deliverend-to-endsolutions
5. Ensure Customer Operations processes are accurately documented within the agreed framework
6. Support process owners inmaintainingmodels, controls and documentation aligned to customer journeys
7. Work closely with teams across Customer Operations, Field Delivery, Customer Contact,Technologyand external partners
Whatwe’relooking for:we’relooking for potential, not perfection. Youdon’tneed to meet every requirement to apply:
Key Skills & Experience:
8. Experience in transformation, change, continuousimprovementor regulated/complex operational environments
9. Strong process skills, including process design, mapping,governanceand improvement (Lean or similarisdesirable)
10. Proven ability to deliver better outcomes through analysis,problem-solvingand process optimisation
11. Business analysis experience, including requirements gathering and translating needs into practical solutions
12. Understanding of compliance, controls,auditand risk management in process environments
13. Ability to interpret customer data and insights to inform design decisions
14. Strongleadership,analyticalskillsandevidence-baseddecision making
15. Professional certifications (e.g. Business Analysis, Lean Six Sigma, Process Design) are desirable
You’llalso have adedicated business mentor, opportunities to meet senior leaders, and plenty of support to settle into your role.
Who the programme is for:
This placement is open to:
16. Military Service Leavers(leaving the Forces or within the 2year CTP window at application)
17. Elite Athletes(international competition experience and/or professional UK sports experience within the last two years)
18. Applicants who have not completed our pathway programme previously
We recognise excellence:
We want you to feel included,supportedand able to succeed.You’llreceive:
19. £50,000 salary for the 12month placement
20. Real project experience in a FTSE100 organisation
21. A dedicated mentor to help you build commercial skills
22. Flexible working and travel to office locations only when collaboration is needed
23. Access to our Employee Networks
24. A Buddy from ourExForcesor Athlete communities
25. For Service Leavers: the chance to begin the placement during your final four weeks of resettlement
How to apply for your preferred role:
Please uploadone document (Word or PDF)that includes:
1. Personal Statement (max 750 words)
Tell us:
26. Which placementroleyou’reapplying for
27. How your skills, experience and personal qualities align to the role
2. CV (max 2 pages)
Highlight your:
28. Transferable skills& key achievements
29. Qualifications
30. Military or athletic experience
Key dates:
31. Application deadline:Midnight, Monday 6 April
32. Assessment Centre:30thApril, Centrica HQ (Windsor)
33. Start date:Tuesday 30thJune 2026
If you need any reasonable adjustments during the process, please let us know —we’rehappy to support you.
Not available in June?
We also offer placements inSeptember 2026andMarch 2027, the application process forSeptemberwill open soon.
If this placementisn’tthe right fit, you can explore more opportunities at