Overview
Join Swissport as an Aircraft Cleaning Services Supervisor! (Nights Only)
Location: Manchester Airport
Contract: Full-Time (this involves working Mon-Sun on a rota basis)
Shift pattern : 4 on 4 off
You must have a UK Manual Driving licence.
At Swissport, every day is an adventure filled with new challenges and excitement. If you thrive in a dynamic environment and love working with people, this is the perfect opportunity for you. As an Aircraft Services Supervisor, you'll be a vital part of our airport operations, ensuring everything runs smoothly.
Responsibilities
The following responsibilities are associated with this job role:
1. Lead by example in order to ensure we deliver safe on time departures to all our clients.
2. Ensure available resources are used to the optimum level (monitor and control overtime payments).
3. Support and identify training needs and where required train, coach and mentor the team.
4. Create & maintain a progressive, open feedback culture by managing the performance of employees.
5. Ensure the strict implementation of the Airside Services budget such as overtime spend and sickness policy.
6. Ensure compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience.
7. Ensure all safety and security processes and procedures are always complied with.
8. Ensure Compliance with all Uniform & PPE Requirements.
9. Hold Team Briefings.
10. Conduct and provide team feedback as and when needed.
11. Manage and contribute towards change within the operational environment and maintain commercial awareness in identifying new business opportunities.
12. Coordinate return to work paperwork for sick team members.
13. Conduct and complete QHSE inspections and audits as required.
14. Effectively work with station managers to support the reduction of attrition in the workplace
15. Be responsible for the care and day to day coordination of equipment.
16. Ensure good daily communication with the airport authorities and to achieve our airport AOL goals.
17. Ensure stock control and management, (airline supplies materials, cleaning stock, perishable items)
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.
Qualifications
18. Experience: Minimum of 2 years in staff supervision, preferably in cleaning, aviation, ground handling, or a similar industry.
19. Skills: Strong communication, management, and customer service skills. Ability to manage stock control and work under pressure.
20. Flexibility: Willing to work various shifts (days, evenings, nights, weekends, holidays) and in inclement weather.
21. Language Proficiency: Proficient in English; additional languages are a plus.
22. Driving License: Full driving license with two years' road experience and ability to pass the airport driving test.
23. Security Clearance: Meet security requirements to CRC/CTC levels.
24. UK Manual Driving Licence is an essential requirement
Why Swissport?
25. Dynamic Environment: No two days are the same. You'll be at the heart of the action, making a real impact.
26. Team Spirit: Work with a supportive team that values excellence and teamwork.
27. Career Growth: Opportunities for professional development and advancement.
Ready for a new adventure? Join us at Swissport and be part of a team that values excellence and teamwork. Apply now and take your career to new heights!