Overview
Assistant Medical Secretary – York and Scarborough Teaching Hospitals NHS Foundation Trust
The closing date is 05 April 2026.
We are looking for an enthusiastic and motivated individual to join our team as an Assistant Medical Secretary within the Haematology Department based at York Hospital. Applications are invited from suitably qualified and experienced candidates to join our busy team to provide secretarial support to the Haematology Consultants and the wider clinical teams.
Excellent administration/secretarial skills and audio-typing experience/qualifications are required, together with demonstrable customer service skills and experience.
Main duties of the job
You will be responsible for typing clinical and administrative letters, answering telephone enquiries from patients, GPs and colleagues from within the Trust from various staffing groups.
The successful candidate will be required to have good organisational skills, with the ability to prioritise the demands of a busy office and manage their time and workload effectively.
About us
For more information about our Trust, please visit:
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* A generous relocation package of up to 30% of salary (capped at £18k) to support relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
* A variety of different types of paid and unpaid leave covering emergency and planned leave
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
* NHS Car Lease scheme and Cycle to Work scheme
* An extensive range of learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Person Specification
Qualifications
* GCSE English Language, Grade C or above (or equivalent)
* Qualification or appropriate training in customer service
* ECDL
Experience
* Experience of using a variety of IT applications, including Microsoft Office
* Experience of working in a customer focused environment
* NHS experience
Skills
* Proficient audio typist with the ability to accurately transcribe complex audio tapes and type complicated medical information whilst subject to frequent interruption
* Ability to cope with distressing and emotional situations with patients, relatives and staff
* High level of interpersonal skills, including sensitivity, diplomacy and empathy
* Excellent organisational skills
* Ability to be flexible and to adapt to new demands
* Ability to exercise judgement and resolve problems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
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