Auto4 specialises in the supply of tyre equipment and consumable products to the tyre industry, whether that be car, commercial or earthmover.
We are seeking a highly motivated and detail-oriented individual to join our team as a Telesales Administrator, based in Didcot, with some hybrid/flexible working available after training and successful completion of the probationary period. This is a full-time position with opportunities for growth and development.
Role Dimensions
* A key member of the overall sales team and more specifically a member of the rapidly growing telesales team
* Responsible for developing your own customer base
* Reports to the Telesales Manager
* Daily call rate in the region of 80 to 100 calls per day; conversion rate in the region of 10%
Job Purpose
* Through desk research and outbound call activity build and maintain a customer base that generates monthly sales revenues of circa £20k per month – this is a minimum requirement
* To ensure that there is a constant stream of new business being developed
* Where necessary support the field sales team with outbound call activity. This will generally be marketing campaign specific
* When necessary (depending upon resource) support the inbound sales support team
* To ensure that your customers honour our payment terms
* To be a champion of customer service
Key Responsibilities
* To carry out desk research to identify prospects
* To outbound call customers and prospects alike to ensure sales targets are achieved
* To maintain an accurate customer and prospect database
* To effectively and efficiently plan and schedule daily, weekly and monthly sales calls
* To determine motivating propositions and promotions and communicate them effectively to your existing customers and prospects
* To manage your debtor book and where necessary, tactfully and professionally encouraging your customers to honour our payment terms
* To achieve exceptional levels of customer service and deliver on our promise of a guaranteed next day delivery
* To generate customer quotations
* To become an expert in the products that we sell and the industry that we operate within
* To ensure that targets are achieved, and where negative variances occur, recovery plans are quickly devised and implemented
* To provide daily and weekly reporting of sales activity
Qualifications/Experience/Skills Required:
* At least 2 years' experience in sales or customer service preferably in the automotive aftermarket or a similar environment
* Excellent communicator both verbal and written
* Experience of using ERP or similar software
* Previous sales/purchase forecasting experience
* Confident and dynamic
* Proactive and commercial
The role is site based working 08.30am-5:00pm Monday - Friday from our Didcot office, with some hybrid/flexible working available after training and successful completion of the probationary period.
Benefits:
* Competitive monthly commission with OTE £40K+ per annum
* Onsite Parking
* Pension Scheme
* Annual Leave
To Apply please send us your CV in the first instance.
Job Types: Full-time, Permanent
Pay: Up to £29,000.00 per year
Benefits:
* Company pension
* On-site parking
* Sick pay
Work Location: Hybrid remote in Didcot OX11 8XD