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The Mercian Trust,
Job Title: Family & Multi-agency Liaison Coordinator (Safeguarding Responsibilities)
Location: Oakwood School, Walsall, West Midlands
Contract Type: Permanent, Term Time Only
Hours: 37 hours per week
Salary: SCP 22-27, Salary G7
Start Date: September 2025
Job Purpose:
To support and coordinate the engagement of families and multi-agency partners in the educational and welfare needs of pupils with severe learning needs (SLD) and profound and multiple learning needs (PMLD) from EYFS to Year 10.
Key Responsibilities:
* Family Support:
o Act as the primary point of contact for families, providing support and guidance.
o Facilitate effective communication between the school and families.
o Organise and lead family engagement activities and workshops.
* Multi-agency Coordination:
o Collaborate with external agencies to ensure comprehensive support for pupils.
o Coordinate multi-agency meetings and follow up on action points.
o Maintain accurate records of multi-agency interactions and interventions.
* Safeguarding:
o Ensure all safeguarding policies and procedures are adhered to.
o Conduct safeguarding training and awareness sessions for staff and families.
o Manage safeguarding concerns and liaise with relevant authorities as necessary.
* Administrative Duties:
o Maintain detailed records of family and multi-agency interactions.
o Prepare reports and documentation for senior leadership and external agencies.
o Assist in the development and implementation of school policies related to family and multi-agency engagement.
Person Specification:
* Qualifications:
o Relevant qualifications in education, social work, or a related field.
o Safeguarding training and certification.
* Experience:
o Experience working with children with SLD and PMLD.
o Proven track record in family support and multi-agency coordination.
o Experience in a school or educational setting is desirable.
* Skills and Attributes:
o Excellent communication and interpersonal skills.
o Strong organisational and time-management abilities.
o Empathetic, caring, and professional approach.
o Ability to work collaboratively as part of a dynamic team.
The Mercian Trust is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Safeguarding and Safer Recruitment Policies can be found on our website. This position is subject to appropriate vetting procedures including a criminal record check from the Disclosure and Barring Service (formerly CRB) which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions as part of the recruitment process
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Human Resources Services
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